Hi! I understand you're having trouble tapping an article to view it full screen and are unable to scroll when the article contains a photo on your Boston Globe ePaper app. Let's work on getting that sorted out for you on your Mac with OS X 10.15.7.

First, just to clarify:

- Are you using the Boston Globe ePaper through a web browser on your Mac, or do you have a specific app installed?
- If it's in a browser, which one are you using (Safari, Chrome, etc.)?
- Have you noticed if this issue happens with all articles or just specific ones?
- Also, have you tried any steps so far, like refreshing the page, clearing the browser cache, or restarting your Mac?

Knowing these will help me give you the best guidance. Meanwhile, here are some initial steps to try for scrolling and tapping responsiveness issues:

1. Refresh the Page or Reopen App: Sometimes reloading fixes temporary glitches.

2. Clear browser cache and cookies:
- In Safari: Go to Safari menu > Preferences > Privacy > Manage Website Data > Remove All.
- This can clear old data causing display issues.

3. Check for Updates:
- If you have the Boston Globe app, make sure it’s updated to the latest version through the App Store.
- If using a browser, ensure it is the latest version.

4. Try a Different Browser:
- If you’re using Safari, try Chrome or Firefox to see if the problem persists there.

5. Disable Browser Extensions:
- Browser extensions can sometimes interfere with website functionality.
- Try disabling them temporarily and see if scrolling and tapping improve.

6. Zoom Level:
- Ensure your browser zoom is set to 100% to avoid display glitches.

If these don’t help, there might be a backend issue or a known technical difficulty with the ePaper service the Boston Globe is addressing. I can check if there are any ongoing reported outages as well.

Please let me know what you find or any additional details you can provide! We’ll get this fixed together.