[Blackboard-Chalk writing board] I cannot get the keyboard to show up. When I go to "Edit", I cannot select "Show Keyboard".

A
Andres Chame
I cannot get the keyboard to show up. When I go to "Edit", I cannot select "Show Keyboard".

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
3 months ago

Hi! I see you're having trouble with the keyboard not showing up in the Blackboard-Chalk app on your Windows 10 device using WebKit. When you go to "Edit," the option to "Show Keyboard" is grayed out or not selectable—is that right?

To help you better, could you please tell me:
- Are you using a physical keyboard or expecting an on-screen (virtual) keyboard to pop up?
- Does this happen only in the Blackboard-Chalk app, or does it also happen in other applications on your device?
- Have you tried any steps already to fix this issue?

Meanwhile, here are some initial troubleshooting steps you can try that often help with keyboard visibility issues on Windows and apps:

1. Check the On-Screen Keyboard Settings:
- Press Windows key + Ctrl + O to toggle the On-Screen Keyboard on or off. See if the keyboard appears.

2. Enable Touch Keyboard Service:
- Press Windows key + R, type services.msc, and press Enter.
- Scroll down to find Touch Keyboard and Handwriting Panel Service.
- Make sure it is running. If not, right-click it, select Start.
- Set Startup type to Automatic.

3. Try Restarting the Blackboard-Chalk app:
- Close the app fully and reopen it to see if the keyboard option becomes active.

4. Check for App Updates:
- Ensure that your Blackboard-Chalk app is updated to the latest version, as fixed bugs might resolve this.

5. Restart Your Device:
- Sometimes a simple restart of your PC clears out glitches related to input devices and services.

If those don’t help, I can guide you through more advanced checks, such as Windows input settings or reinstalling the app. Could you please confirm your current setup and what you have tried? That way, I can tailor the next steps perfectly for you.

A
Andres Chame
3 months ago

I am using a physical keyboard. This only happens on the blackboard chalk app. Yes, I have tried the troubleshooting steps and it hasn't fixed the problem.

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
3 months ago

Thanks for the details! Since you're using a physical keyboard and this issue happens only in the Blackboard-Chalk app, and you've already tried basic troubleshooting without success, let's try a few app-specific steps.

1. Clear Blackboard-Chalk App Data:
- Go to Settings > Apps > find Blackboard-Chalk.
- Select Storage and then Clear Data (this resets the app data without uninstalling).
- Restart the app and see if "Show Keyboard" is now selectable.

2. Uninstall and Reinstall the Blackboard-Chalk App:
- Uninstall the app completely.
- Restart your PC.
- Download and install the latest version of Blackboard-Chalk from the official source.
- Check if the keyboard option becomes available now.

3. Check App Permissions and Input Settings:
- Ensure Blackboard-Chalk has permission to access input devices in Windows settings.
- Also verify if the app has any internal keyboard/input settings that may disable the on-screen keyboard when using a physical keyboard.

If none of these work, it might be a known issue or bug with the app version you are using. You can contact Blackboard-Chalk support directly through their app by going to Settings > Contact Us, or via their online help center for tailored assistance1 2.

Let me know if you want help with these steps or if the issue persists after trying them! Are you satisfied with the solution I provided?

Leave a comment