Hi there! I understand the Storm Tracker app's radar isn’t showing rain and storms over the UK for you. Let’s get this sorted out together.

First, can you confirm a couple of things for me?
- Is the app itself loading fine, but just the radar map over the UK is blank or not updating?
- Are you connected via Wi-Fi or cellular data?
- Have you tried refreshing the radar view or restarting the app?

While waiting for your answers, here’s a step-by-step approach we can try on your iPhone running iOS 18.6:

1. Check app permissions:
- Go to Settings > Storm Tracker app, and ensure Location Access is set to 'While Using the App' or 'Always' so it can get the right regional radar data.

2. Refresh the radar layer:
- Open the app, go to the radar screen, and swipe down or tap the refresh button if available to reload the data.

3. Restart the app:
- Swipe up from the bottom of your iPhone screen and pause (or double-click the Home button if you have one). Find Storm Tracker and swipe it away to close it. Then reopen the app.

4. Check your Internet connection:
- Make sure your Wi-Fi or cellular data is working properly by opening a webpage or another app that uses the internet.

5. Update the app:
- Open the App Store, tap your profile icon, scroll down to see if there’s an update available for Storm Tracker, and install it if there is.

6. Reinstall the app:
- If none of the above works, press and hold the app icon until it wiggles, then tap the 'X' or 'Remove App' and confirm. Then reinstall it fresh from the App Store.

If the radar issue persists specifically over the UK region, it may sometimes be related to backend server updates or temporary data feed interruptions in that area. Let me know if you notice any specific error messages or if the app behaves differently otherwise. Also, are other weather apps showing radar fine over the UK for you?

Once you try these steps, let me know what happens, and we can dig deeper if needed! Are you comfortable with these steps so far?

Still not working

Thanks for letting me know the radar is still not showing over the UK. I found some up-to-date suggestions from 2023 that might help resolve issues with the Storm Tracker app not working properly on iPhones like yours running iOS 18.6. Here's what you can try next:

1. Restart your iPhone completely. Press and hold the side button and a volume button until the slider appears. Slide to power off, wait 30 seconds, then turn it back on. This often solves temporary glitches.

2. Check for an iOS update. Go to Settings > General > Software Update. Even if you’re on 18.6, minor patches might fix app compatibility.

3. Double-check Location Services for Storm Tracker. In Settings > Privacy & Security > Location Services, make sure it’s enabled and Storm Tracker is allowed While Using the App or Always.

4. Check your network connection: Make sure your iPhone’s internet connection is stable by opening a webpage or other apps. You can also try toggling Airplane Mode on and off.

5. Update or reinstall the app: Open the App Store, tap your profile, and update Storm Tracker if available. If no update is available or the problem continues, delete and reinstall the app.

If none of those steps work, the issue might be due to data feed interruptions from the radar servers covering the UK, which sometimes happens seasonally or during maintenance periods. Unfortunately, that would be on their end to fix.

For now, can you check if any other weather apps on your iPhone show the UK radar without issues? Also, do you see any error messages when trying to load the radar layer?

Here’s the official Storm Tracker app link if you want to reinstall or check updates: Storm Tracker App Store

Try those next steps and let me know how it goes—I’ll help you troubleshoot further if needed. Are you comfortable performing these actions?

Radar for rain and storms not working over UK

Thanks for your patience! I looked into recent info about Storm Tracker° app radar issues over the UK. It seems there have been some reported temporary interruptions or delays in radar data feeds covering the UK region in 2023, sometimes related to server maintenance or data source updates. These can cause the radar layer to not display rain or storm info properly for periods of time.

While the Storm Tracker° app generally works well worldwide, users in the UK often recommend using trusted local alternatives like the Met Office app, which offers detailed radar and storm tracking tailored specifically for the UK and Ireland. It also provides instant severe weather alerts3 9.

Here’s what I suggest:
1. For now, try checking the UK radar on the Met Office app if accurate local tracking is critical. It’s available on the App Store and designed specifically for UK weather9.
2. Keep your Storm Tracker app updated, as the developers often release fixes related to radar data and AI enhancements to improve coverage4.
3. If the issue persists only over the UK region in Storm Tracker, it’s likely a data feed temporary hiccup. You can wait a day or so to see if the radar updates again.
4. Meanwhile, check your app and network settings mentioned earlier, just to be sure nothing local on your iPhone is blocking radar data.

If you want, I can help you download and set up the Met Office app or guide you through alternate radar apps that also have strong UK weather coverage. Would you like me to do that?

Are these suggestions helpful to you?

Thanks. I’ll wait a few days. We’renunder a thunderstorm right now. The app stopped working properly a few days ago. I’ m due to renew subscription in a few days but might give it a miss …. Alas. It used to be so helpful

I completely understand how important the Storm Tracker app has been for you, especially in active weather like thunderstorms. Since you mentioned the app stopped working properly a few days ago and you're considering your subscription, a few tips after app updates might help you decide.

Here are some common troubleshooting tips specifically after Storm Tracker° app updates that could improve your experience:

1. Force Close and Reopen the App: Sometimes after an update, the app may need a fresh start. Swipe up from the bottom and swipe the Storm Tracker app off the screen, then open it again.

2. Clear Cache or Data if the App Has the Option: While iOS apps rarely give manual cache clearing, reinstalling the app accomplishes this and ensures you have a clean install.

3. Check for Latest iOS Update: Developers often optimize apps for the latest iOS versions. Go to Settings > General > Software Update to see if a newer iOS version is available3.

4. Reinstall the App: Delete Storm Tracker from your iPhone and reinstall it from the App Store. This fetches the newest version and resets any corrupted files.

5. Review App Permissions: Make sure the app has permission to access your location while using it, under Settings > Privacy & Security > Location Services.

6. Check Network Settings: Sometimes network-related issues cause radar data not to load. Toggle Airplane Mode on and off to refresh connections or try switching between Wi-Fi and cellular data.

7. Monitor Online Communities: Some users post radar or app issues on social media or forums, which can indicate if the problem is widespread or if an official fix is forthcoming2.

Since the radar issue is specific to UK coverage and you are under a thunderstorm, it might reflect a temporary problem with the radar data sources rather than just the app on your device.

If you decide to renew your subscription but want extra peace of mind, I can also help you explore alternative apps with good UK radar and storm tracking coverage in the meantime.

Are you comfortable trying these steps? Or would you like me to guide you through reinstalling or checking other options?

I’ve already re installed the app, turned my phone off etc no improvement

Thanks for the update and your patience. Since you've already reinstalled the app and restarted your iPhone without improvement, this points to an issue beyond basic troubleshooting on your device. Given that the radar isn’t working specifically over the UK and your app was functional before, it’s quite possible it’s a backend or data feed problem affecting Storm Tracker’s UK radar layer at the moment.

Here’s what I recommend as the next steps:

1. Check for any official Storm Tracker announcements or status updates. Sometimes developers post about outages or data issues on their social media, support forums, or the App Store page. If there’s an ongoing radar data feed problem over the UK, they may already be working on a fix.

2. Try alternative weather apps temporarily: Since accurate radar during your thunderstorm is important, consider using the UK’s Met Office app or other reputable weather radar apps like RadarScope or RainViewer. These can fill in while Storm Tracker is having issues9.

3. Contact Storm Tracker support directly: If you want, I can help you draft a message describing your issue so their support team can investigate. Often app-specific or server data problems need their intervention.

4. Keep your app updated: As soon as the developers fix UK radar data, updating the app will ensure you get the latest version with improvements.

Since you’re under active weather now, switching temporarily to another radar app might give you the real-time updates you need until Storm Tracker’s UK radar fully recovers.

Would you like me to assist you with setting up an alternative radar app or helping reach out to Storm Tracker support?

Also, do you see any error messages or loading indicators in Storm Tracker's radar section, or is it just blank? Knowing this can help clarify if it’s a data loading issue or something else.

Are you comfortable with these suggestions?

Thanks for sharing that! Since you’ve already reinstalled the Storm Tracker app and restarted your iPhone with no luck, I reviewed some recent advice on similar weather app issues, and here’s an approach you might want to try next:

1. Check Location Services in depth:
- Go to Settings > Privacy & Security > Location Services on your iPhone.
- Make sure Location Services is fully enabled.
- Scroll down to Storm Tracker and set it to “While Using the App” or “Always” to ensure it can properly access your location for radar data2.

2. Network and Background App Refresh:
- Go to Settings > General > Background App Refresh, and confirm it’s enabled for Storm Tracker.
- Also, ensure your Wi-Fi or cellular data connection is stable. Try toggling Airplane Mode on/off to reset network connectivity3.

3. Look for App or iOS restrictions:
- Sometimes screen time or content/privacy restrictions may interfere. Check Settings > Screen Time > Content & Privacy Restrictions and verify nothing is blocking the app.

4. Test Other Weather Apps:
- To isolate if it’s a device issue or app/server issue, try installing another radar app like the Met Office app or RainViewer. If those work fine, the problem is likely on the Storm Tracker side.

5. Official Support and Updates:
- Check the Storm Tracker App Store page or their social media for any announcements about outages or upcoming fixes1.

6. Consider iOS update:
- Even if you’re on iOS 18.6, check for minor updates or patches via Settings > General > Software Update that may improve app compatibility7.

Since the radar issue persists only over the UK and your device methods haven’t resolved it, I suspect it’s related to a temporary problem on Storm Tracker’s UK radar data feeds. Meanwhile, using a reliable alternative like the Met Office app could keep you covered.

If you'd like, I can help you with setting up an alternative or drafting a message to Storm Tracker support to escalate this. Let me know what works best for you!

Are you satisfied with this guidance so far?