Hello! I understand you can log into the Discovery Bank app using mobile data but not when connected to Wi-Fi. Let’s get this sorted out together.

First, to make sure I help you best, could you tell me a bit more?
- Is this issue happening on your home Wi-Fi or a public one?
- Have you tried restarting your Wi-Fi router recently?
- Are you using any VPN or proxy on your device when connected to Wi-Fi?
- Is your phone or app showing any specific error message when login fails on Wi-Fi?

While waiting for your detail, I’ll guide you through some simple steps that often fix this:

1. Restart Your Router and Device
- Turn off your Wi-Fi router and leave it off for about a minute.
- Restart your Windows device and try logging in to the app again on Wi-Fi.

2. Check for VPN or Firewall Restrictions
- Disable any VPN or proxy you may be using, as some bank apps block VPN connections for security.
- Ensure your firewall or antivirus on Windows isn’t blocking the Discovery Bank app or its internet access.

3. Update the App and Clear Cache
- Make sure your Discovery Bank app is up to date.
- If possible, clear the app cache to refresh data stored locally.

4. Forget and Reconnect to Wi-Fi Network
- On your device, ‘forget’ the Wi-Fi network, then reconnect by entering the password again.
- This can resolve network handshake or IP conflicts.

5. Check Network Settings
- Ensure your Wi-Fi connection is set to obtain IP and DNS addresses automatically.
- In some cases, manually setting DNS to Google’s (8.8.8.8 and 8.8.4.4) helps with connectivity issues.

These steps usually resolve the login problem related to Wi-Fi connection issues1 2.

If after these steps you still can’t log in on Wi-Fi, please let me know the error or behavior you see, and I can help with deeper troubleshooting.

Are you ready to try these or do you have more details you can share first?