Hi there! I see you're encountering the error message E700446 on the Alinma App. To help you better, can you tell me when exactly this error appears? Is it during login, or when performing a specific action?

In the meantime, here are some initial steps that often resolve similar issues:

1. Restart the Alinma App: Close the app completely from your device's task manager and reopen it to see if it clears the error.
2. Check Your Internet Connection: Make sure your Wi-Fi or mobile data connection is stable and strong.
3. Clear App Cache: If you're using the app via a browser (WebKit on Windows), try clearing your browser cache and cookies.
4. Update the App or Browser: Ensure your app and browser are updated to the latest version.

If these don’t fix it, please let me know if you are using the app on your browser or a mobile device, and what action triggers this error. That will help me guide you through the right next steps!

making a payment

Thanks for letting me know that you’re getting the E700446 error specifically when making a payment. That helps narrow things down.

Here’s a step-by-step approach tailored for your Windows device using WebKit browser:

1. Confirm Payment Details: Double-check the recipient’s account number, payment amount, and any other required information to make sure everything is entered correctly.

2. Check Transfer Limits: Sometimes payments fail if they exceed daily transfer limits set by the bank. Even if your account has a high limit, the app or service may enforce stricter limits per transaction or per day.

3. Clear Browser Cache: Since you’re using a browser (WebKit) on Windows, clearing your cache and cookies can resolve session-related problems:
- Open your browser settings.
- Find the “Clear browsing data” option.
- Choose to clear cached images and files and cookies.
- Restart the browser and try again.

4. Try a Different Browser: Sometimes, browser-related glitches cause issues. If possible, try making the payment using another browser like Chrome or Edge on your Windows machine.

5. Verify Account Status: Ensure your account is active and not restricted in any way. Check for notifications or alerts in your app or internet banking.

6. Update Your Browser: Make sure your WebKit browser is updated to the latest version, as outdated versions can have compatibility problems with secure banking apps.

If all these steps still result in the E700446 error, it may be related to a backend or server-side issue with Alinma’s systems. In that case, contacting Alinma customer care directly would be best. You can reach them at 920028000 from inside KSA or +966-9200-28000 internationally.

Would you like me to guide you through clearing your browser cache or checking your transfer limits next? Also, please confirm if you have already tried any of these steps.

Thanks for your patience! Based on recent user reports and official info, the E700446 error during payment in the Alinma Bank app could be linked to multiple causes, including:

1. Daily Transfer Limits: Sometimes payments fail if you’ve already reached your daily transaction limit. Even if the account limit is high, app-imposed or regulatory limits might be lower. You might want to verify if you hit any such limits recently2.

2. Temporary Backend Issues or Service Interruptions: There have been reports of Alinma app service disruptions affecting payments over certain periods. These backend issues can cause transaction errors until resolved5.

3. App or Browser Issues: Clearing your browser cache or reinstalling and updating the app can help clear corrupted temporary data causing errors.

If you want to proceed, here’s what I suggest next:

- Check your recent transfers to confirm you haven’t exceeded any daily limits.
- Try clearing your browser cache again or switch to a different browser on your Windows device to retry payment.
- If the error persists, contact Alinma customer care directly at 920028000 (inside KSA) or +966-9200-28000 (outside KSA) for account-specific and technical backend assistance1.

Would you like me to guide you through checking transfer limits or clearing your browser cache step-by-step? Or do you want help reaching Alinma support?

Recent Alinma app updates affecting payments

Thanks for asking about recent Alinma app updates and whether they might be affecting payments. Here’s what I found based on the latest available information:

The new Alinma app has been steadily improving the user experience with updates that include enhanced payment flows, better dashboards, and added services for easier financial management. For example, one update focused on an improved Payments tab to make bill payments smoother and more intuitive6.

There are no widespread or official reports stating that recent Alinma app updates have caused payment failures or specific errors like E700446. Most updates seem to be aimed at general enhancements and bug fixes to improve security and usability8.

However, occasional glitches can happen right after updates as the system stabilizes, so if your error started appearing after an app update, giving it some time and ensuring you’re on the latest version might help. Meanwhile, double-check your internet connection and clear browser cache if you are accessing the app via WebKit browser on Windows.

If the payment issue persists despite using the latest app version, contacting Alinma customer support would be the best next step to get account-specific help.

Do you want me to help you check your current app version or guide you through clearing your browser cache?

Contact Alinma Bank support for app payment issues

Hello again! For payment issues or any technical problems with the Alinma App, you can contact Alinma Bank’s customer support directly. Here are the contact details tailored for you:

- From inside Saudi Arabia: 920028000
- From outside Saudi Arabia: +966-9200-28000 or +966-11-203-9020

These numbers connect you to customer service agents who can assist with payment errors, account concerns, and technical troubleshooting1.

Additionally, if you want to register a complaint related to your app experience or transactions, you can do so via their complaint form on their website, or by emailing them for detailed issue escalation2.

If you prefer, I can help draft the message or guide you through reaching out to them. Would you like that? Or is there something else you want me to do to assist further?

920028000 called this number 3 times no option available

Thank you for letting me know about your experience calling 920028000 and not getting the options you expected. I understand that being unable to reach the right support is quite inconvenient.

From what I see, the number 920028000 is the official customer care line for Alinma Bank inside Saudi Arabia, but sometimes it may connect you to automated services or not provide clear menu options for specific app payment issues1.

Here’s what I recommend to improve your chances of speaking to a live agent:

1. When you call, try pressing “0” or “9” repeatedly during the automated prompts — banks often have these as shortcuts to bypass menus and reach a human representative.
2. Call the number early in the day, preferably right after the call center opens, to avoid high volume times.
3. If possible, try contacting them via their official social media channels or website chat for alternative support methods.
4. As an additional option, you might try the international contact number +966-9200-28000, even if calling from within KSA, to see if the menu is different.
5. Visit a nearby Alinma branch if your issue remains unresolved urgently.

If you want, I can also help draft a message or guide you on contacting them through email or social media channels.

Would you like me to assist with any of these alternatives?