[LookCam] The app won't stay connected to wifi 😑

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Russell Virgil
1 day ago In LookCam
the app won't stay connected to wifi 😑

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 day ago

Hi there! I see that your LookCam app won’t stay connected to Wi-Fi. Let’s get this sorted out for you.

To start, could you tell me a bit more? For example:
- Does the app disconnect immediately after connecting, or does it stay connected for a while before dropping?
- Is your Wi-Fi network 2.4GHz or 5GHz? (LookCam often works best with 2.4GHz networks.)
- Are other devices able to connect to the same Wi-Fi network without issues?
- Have you tried restarting your router or the LookCam device itself?

Once I have a bit more info, I can guide you better. In the meantime, here’s a straightforward checklist you can try:

1. Confirm Wi-Fi Band: Make sure your LookCam and phone are connected to a 2.4GHz Wi-Fi network, not 5GHz, since many smart camera devices don’t support 5GHz bands.

2. Restart Devices: Power cycle your router and LookCam device. Unplug the router for about 30 seconds and plug it back in, then do the same with your camera.

3. Check Wi-Fi Password: Double-check that you entered the Wi-Fi password correctly in the LookCam app’s Wi-Fi setup.

4. Reset the Camera’s Network Settings: If there is a reset button on the camera, press and hold it for around 10 seconds until the LED indicator flashes or resets, then try reconnecting.

5. Ensure App Permissions: On your Android device, ensure the LookCam app has the necessary permissions like location and network access.

6. Update the App: Check the Google Play Store to make sure you have the latest version of the LookCam app installed.

If you’ve already tried these steps or if the problem continues, please let me know, and we can dive into more detailed troubleshooting, like network interference or device firmware checks.

Are you comfortable trying these initial steps? Let me know, and I’ll be right here to assist!

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