[LookCam] Saves all clips to SD card, no matter how I change SD card and Alarm settings

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Wade
10 months ago In LookCam
Saves all clips to SD card, no matter how I change SD card and Alarm settings

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Pierre

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10 months ago

Hi there! I understand that no matter how you adjust the SD card and alarm settings on your LookCam app, all clips still keep saving to the SD card. Let’s dig a bit deeper to get this sorted out.

Just to clarify:
- When you say "no matter how I change SD card and Alarm settings," have you tried disabling the alarm-triggered recordings or changing storage preferences inside the app settings?
- Are you using the latest version of the LookCam app on your Windows device with WebKit browser?
- Also, is the SD card formatted properly within the app or camera device?

Here’s a structured way to approach this:

1. Check Alarm Recording Settings:
In the LookCam app, go to Device Settings > Alarm Settings. Confirm if "Record on Alarm" is enabled or disabled as you wish. If alarm recording is on, clips triggered by motion or events will always save to the SD card.

2. SD Card Recording Preferences:
Within Device Settings > SD Card Settings, review if the app has options such as "Always record to SD card" or "Record only when alarm triggers." Ensure it is set according to your preference.

3. Format the SD Card Correctly:
Sometimes, if the SD card has errors or incompatible formatting, the app defaults to saving all footage there. Format the SD card inside the LookCam app to ensure compatibility (be aware this erases all clips). You can usually find this option under Device Settings > Storage or SD Card.

4. App and Firmware Updates:
Verify you have the latest LookCam app version and that your camera’s firmware is up to date. Older versions can sometimes ignore new setting changes.

5. Restart the Camera and App:
After changing settings, try restarting both the camera and the app to ensure the new settings take effect.

If after these steps the issue persists—i.e., clips keep saving to the SD card regardless of your adjustments—it might be a firmware limitation or a bug in the app. In that case, contacting LookCam support for an update or patch would be the next best step.

Would you please try these and let me know the results? Also, if you could share what exact options you see in your app’s SD card and alarm settings, that would help me guide you better.

Are you satisfied with this initial solution?

W
Wade
10 months ago
  1. Check Alarm Recording Settings: If I turn off record on alarm, and auto record, no videos are saved. If I turn on record on alarm, every video is saved to SD card. I have enabled Alarm Schedule with set periods of time and Alarm Interval is set to 90 seconds, I’ve tried various interval times

  2. SD Card Recording Preferences Neither of those options show up as options, Alarm Record is ON and Video Duration is set at 3 Minutes

  3. Format the SD Card Correctly:. Yes, the SD card has been formatted using the APP, several times actually

  4. App and Firmware Updates: Verify you have the latest LookCam app version and that your camera's firmware is up to date. Older versions can sometimes ignore new setting changes. Is on the latest version of APP according to Google Play Store V2025022401 and I assume that the firmware shows last updated Sept 7, 2023 16:09:55 which would be the camera, see no method of, sent e-mail to cam support asking if latest firmware

  5. Restart the Camera and App: After changing settings, try restarting both the camera and the app to ensure the new settings take effect. I’ve done this multiple times

user
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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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10 months ago

Thanks for the detailed info! It really helps narrow things down. So, if "Record on Alarm" is ON, every alarm-triggered video gets saved to the SD card, but you have an Alarm Schedule and Alarm Interval configured too, yet those intervals don’t seem to affect the saving behavior.

Since you don’t see other SD card recording preference options like toggling between continuous or alarm-only recording, and you’ve formatted the SD card multiple times, updated firmware, app, and restarted devices, here's what might be happening:

1. LookCam’s Firmware Behavior:
Many LookCam models default to saving all alarm-triggered recordings directly to the SD card once that mode is enabled. The "Alarm Schedule" and "Alarm Interval" settings often control when alarms are triggered or how often, but do not always control the storage destination or filtering of recorded clips. This is a firmware-defined behavior rather than a flexible app setting.

2. Limited User Control Over Storage Destination:
Unlike some brands that let you choose between cloud, SD card, or internal storage for recordings, LookCam’s current firmware and app versions may always use the SD card as the storage device for recorded clips when alarm recording is active. That’s likely why your clips ALL go to the SD card once alarm recording is on, regardless of schedule or interval settings.

3. Possible workarounds:
- If you want to restrict the times recordings happen, your best bet is to fine-tune the Alarm Schedule (times when the camera is armed to record motion events) and Alarm Interval (time gap between alarm triggers). However, recordings will still save to the SD card whenever they occur.
- If the goal is to avoid saving clips continuously to the SD card, turning off “Record on Alarm” is the direct option, but then no clips get saved automatically.
- Another area to check: Is there any cloud storage linked to your camera? Sometimes that setting influences whether clips save locally or only to cloud, but with LookCam, this is less common.

4. Next Steps:
Since you’ve emailed LookCam support about firmware confirmation, wait for their reply. They might be able to confirm if a firmware update can add more granular control over recording storage or filter options.

Meanwhile, to confirm the current behavior, you can try these:
- Try turning off “Record on Alarm” and testing manual recordings (if the app supports them) to see if manual clips save elsewhere.
- Review the camera’s full settings in case there are any lesser-known toggles under “Storage” or “Advanced Settings.”

If none of this matches your needs, you might want to ask LookCam support if there is a planned update or feature to manage recording locations better.

For your reference, similar scenarios and user experiences are noted in official forums and product Q&A sections, where the firmware enforces SD card usage for alarm recordings as default4 7.

Does this clarify your issue? Would you like help with checking manual recording options or exploring alternate recording schedules?

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