[iSearching] App installed but when I click the search or does nothing bur spin ans menu options don't come up.

R
Renee
3 days ago In iSearching
App installed but when I click the search or does nothing bur spin ans menu options don't come up.

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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3 days ago

Hi there! Thanks for reaching out. I understand you’ve installed the iSearching app, but when you tap on search, nothing happens—it just spins—and the menu options don’t show up. Let’s try to get that sorted out for you.

To start, may I ask a couple of quick questions?
- Is this issue happening immediately when you open the app, or only when you try to use the search or menu features?
- Have you tried restarting your Android device since installing the app?
- Also, have you given the app permissions to access location or Bluetooth? Sometimes missing permissions can cause features like search or menus to malfunction.

In the meantime, here are some straightforward steps you can try to fix this:

1. Restart the Device: Sometimes a simple reboot clears up temporary glitches.
2. Check App Permissions:
- Go to your device’s Settings > Apps & notifications > find iSearching > Permissions.
- Make sure permissions such as Location and Bluetooth are enabled, as iSearching relies on those for device scanning.
3. Clear Cache and Data:
- Again in Settings > Apps & notifications > iSearching > Storage & cache.
- Tap Clear Cache first, then if that doesn’t help, try Clear Storage/Data (note this might erase saved preferences).
4. Update or Reinstall the App:
- If the app isn’t the latest version, update it via the Google Play Store.
- If it is, try uninstalling and then reinstalling it.
5. Check Bluetooth and Location Services:
- Ensure Bluetooth is turned on and working.
- Location services should be enabled and set to “High accuracy” mode in your Android’s location settings.

If after trying these, the search still spins endlessly and menus don’t appear, it might be a known app bug or compatibility issue with Android 10 or your device’s WebKit browser environment. Sometimes, iSearching has trouble connecting or displaying features when certain settings aren’t toggled properly7.

A more advanced step, if you’re comfortable, is to ensure no battery optimization settings are restricting the app from running fully in the background:
- Go to Settings > Battery > Battery optimization.
- Find iSearching and choose Don’t optimize.

Please try these and let me know what happens. If the problem continues, I can guide you on a deeper investigation or alternative options. Does that sound good?

R
Renee
3 days ago

App installed but when I click the search or does nothing bur spin ans menu options don't come up.

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