Hi! I’d be happy to help you get access to Woolworths WorkJam on your phone. To get started, could you let me know a bit more about your problem? For example:

- Are you not able to open the app at all, or is it opening but you can’t log in?
- Are you seeing any error messages? If so, what do they say?
- Have you recently changed your password or account details?
- What type of phone and operating system version are you using?

This info will help me guide you more accurately. Meanwhile, some common fixes include checking your internet connection, ensuring the app is up to date, and restarting the phone. Let me know more details, and we can take it from there!

entered password and get message sso log in rejected by server please try again (e20)

Thanks for sharing the error message "SSO login rejected by server please try again (e20)." That helps a lot. This issue usually means there's a problem with the authentication process between your phone and the WorkJam Single Sign-On (SSO) server.

Here’s what I recommend trying, step-by-step:

1. Check with your manager or IT helpdesk: The error could be related to your account's SSO setup or permissions. Often, the quickest fix is for your manager to call your store’s helpdesk or IT support to verify your account status and reset the SSO connection if needed. This has resolved the issue immediately for many users in similar scenarios1.

2. Restart your phone and app: Sometimes restarting your phone clears temporary glitches affecting authentication.

3. Update the WorkJam app: Make sure you have the latest version installed from your app store; outdated app versions sometimes have compatibility issues.

4. Clear the app cache (if possible): On your phone's settings, find the WorkJam app and clear cache data to remove any corrupted temporary files.

5. If the problem persists after the above, double-check your network connection: Sometimes a restrictive or unstable internet connection can interfere with SSO authentication.

If after these steps you still get the E20 error, your manager or company’s support team will usually be the best next contact, as they can fix internal account or server-side issues specific to your organization3.

Let me know if you want me to guide you through any of these steps in more detail! Are you comfortable reaching out to your manager or IT for a quick check on your account?