Hi there! I understand you're experiencing an issue where the English subtitles on the KOCOWA app don’t automatically change when you move between episodes. Just to make sure we're on the same page: Are these subtitles not changing even though you have English set as your preferred language in the app settings? Also, does this happen with all shows or just specific ones?

While I wait for your confirmation, here are some initial things to try on your Android 10 WebKit device:

1. Confirm Subtitle Settings:
Open the KOCOWA app, go to the settings or playback options, and make sure English subtitles are selected as the default subtitle language.

2. Check for Subtitle Add-ons:
If you use any additional subtitle features or apps that might automatically supply subtitles, try turning those off to avoid conflicts.

3. Clear Cache and Data:
Sometimes, cached data may cause issues with subtitle preferences not sticking. You can clear the app’s cache by going to your device’s "Settings" > "Apps" > "KOCOWA" > "Storage" > "Clear Cache." If the problem persists, try clearing data (note: this will reset app settings and require signing in again).

4. Update the App:
Make sure your KOCOWA app is updated to the latest version. Older versions may have subtitle bugs that have been fixed in updates.

5. Test Different Episodes or Shows:
Try playing a different series or episode to see if the automatic subtitle switching issue is consistent across content or isolated to some episodes.

If after these steps the subtitles still do not switch automatically between episodes, it could be related to the subtitle files available for those episodes. Sometimes, newer or specific episodes might have missing or limited subtitle language options, which KOCOWA occasionally updates. Some users have reported missing English subtitles on the latest episodes, with only Spanish or Portuguese offered4 8.

If these suggestions don’t resolve the issue, you might consider reaching out to KOCOWA support directly at [email protected], as they can verify if there’s an ongoing subtitle issue on their end for your specific content.

Does this help for now? And do you notice if this problem happens on all shows or only certain ones?