Hi there! I understand you’re having trouble getting past the second security step in the eHub app on your Android device. To help you best, could you tell me a bit more about what the second security step looks like? For example, is it asking for a verification code, a biometric scan, a password re-entry, or something else?

Meanwhile, here are some general steps you can try that often help with this kind of issue:

1. Restart the app: Completely close eHub and reopen it.
2. Clear cache and data: On your Android device, go to Settings > Apps > eHub > Storage, then clear cache and clear data. This resets the app but won’t delete your login info.
3. Check date and time settings: Make sure your phone’s date and time are correct, preferably set to automatic. Incorrect time can cause security step failures.
4. Try a different network: If possible, switch from Wi-Fi to mobile data or vice versa to rule out network issues.
5. Update the app: Ensure your eHub app is updated to the latest version via the Google Play Store.
6. Reinstall the app: Uninstall and reinstall eHub to ensure a clean install.

If you’ve tried any of these already, please let me know which ones so I can suggest more advanced solutions like checking your authentication methods or account status.

Are you able to describe exactly what happens or what the app asks for at that second step? That’ll help me guide you more precisely.