Hi! I understand you're locked out of your eHub account as a GardaWorld employee #406090. Let's see if we can get you back in quickly.

First, just to clarify: Are you getting an error message when you try to log in? And have you tried resetting your password through the usual process?

Here’s a good step-by-step approach to start with:

1. Clear your browser's cache and cookies. Sometimes old data can cause login issues. Since you're using a WebKit-based browser on Windows 10, you can do this by going to your browser's settings, finding privacy or history options, and clearing browsing data.

2. Ensure you're entering your username and password exactly as registered. Pay attention to capitalization and special characters.

3. If you haven't already, try using the "forgot password" or "reset password" link on the eHub login page to reset your password. There’s a helpful video tutorial for resetting passwords on eHub that you might find useful.

If these steps don’t resolve the issue, please let me know whether you have access to your registered email or phone number, so I can guide you through verifying your account or escalating to secure access.

Are you able to try these and tell me what happens?

It is not recognizing my email address

Thanks for letting me know that your email address is not being recognized by the eHub app. That gives us a good direction to investigate.

When the app doesn't recognize your email, it could be due to a few reasons, such as:

1. The email you are entering might be different from what your account was originally registered with.
2. There could be an issue with your registration status on the eHub system.
3. Sometimes, the app might require an updated version or a reinstall to clear any bugs causing this issue.

Let’s try these steps:

1. Double-check the email: Make sure you are entering the exact same email address you used during registration with eHub/GardaWorld. Even a small typo or alternate email won’t work.

2. Try the "Register / Forgot Password" option: On the eHub login screen, select the "Register / Forgot Password" link to see if your email is recognized there for account recovery or registration status checks.

3. Update or reinstall the app: If you're using the eHub app on your device, try updating it to the latest version or uninstall and reinstall it. This can sometimes fix glitches with recognizing account info.

4. Contact HR or admin: Since you’re an employee (#406090), your registered email info is also managed by GardaWorld’s HR or admin team. They can verify your registered email and reset or update it on the backend if needed.

If none of these work, you might need to reach out to Allied Universal’s dedicated support line at 866.703.7666 or email [email protected] for direct account verification help. They can look up your employee info and help reinstate your access1 2 5.

Would you like me to guide you through any of the steps above?