Hi! I see you're having trouble logging into the eHub app. Let’s work through this together. To start, could you tell me a bit more about the problem? For example, are you getting an error message? Or is the app not responding at all?

Meanwhile, here’s a basic checklist that usually helps with login issues on an Android device:

1. Double-check your User ID and password for typos—passwords are case-sensitive.
2. Make sure your Android device’s date and time are accurate—incorrect settings can cause login problems.
3. Try using the “Forgot Password” option on the login page to reset your password if you’re unsure about it.
4. Clear the app’s cache and data:
- Go to Settings > Apps > eHub > Storage > Clear Cache and Clear Data.
- Then restart the app and try again.
5. Ensure your device has an active internet connection—switch between Wi-Fi and mobile data if possible.
6. Restart your device to refresh network settings.

If the issue persists, it could be an account lock or server side issue, which might require you to wait some time or contact support.

Have you tried any of these steps yet? Also, do you access the app on this same device regularly, or is this your first time trying it here?

Having problems logging in