[TonePrint] Can’t download to iphone 13

R
Rick
1 year ago In TonePrint
Can’t download to iphone 13

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Hi there! I’m here to help you with the issue of not being able to download TonePrint on your iPhone 13.

Can you please provide a bit more information? For example, are you seeing any specific error messages when you try to download? Also, have you recently updated the TonePrint app or your iPhone's operating system?

Let’s figure this out together!

R
Rick
1 year ago

Tc electronic website, i hit download the app and i scoll through a mile of legal and at end there is no box to check “i agree” or download…

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thanks for the details! It sounds like you're running into a tricky situation with the download process on the TC Electronic website. Let's work through this together!

Sometimes, the "I agree" checkbox might not be displayed due to browser compatibility issues or certain settings. Here are a few steps you can take to try and resolve this:

1. Clear Your Browser Cache: Sometimes, stored data can cause display issues.
- Go to Settings on your iPhone.
- Scroll down and select Safari (assuming you're using Safari).
- Tap on Clear History and Website Data to remove potential outdated information.

2. Try a Different Browser: If clearing the cache doesn't work, try using another browser like Chrome or Firefox available in the App Store.

3. Disable Any Content Blockers: If you have any content blockers or privacy settings enabled in your browser, they might be blocking content. Temporarily disable them to see if that helps.

4. Check for iOS Updates: Make sure your device is running the latest version of iOS:
- Go to Settings, then General, and tap Software Update.

5. Visit the Direct Download Page: You can go directly to the TonePrint downloads page here: TonePrint Downloads. This link should take you to the relevant section without any hurdles.

Let me know if any of these steps help! If you still can't download the app, we can explore further options.

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