Hi there! I understand you're having trouble getting the TonePrint app to connect to the internet on your Mac running OS X 10.15.7. To help you better, could you tell me a bit more about what happens when you try to connect? For example, do you get any error messages, or does the app seem stuck at some point? Also, are you connecting your TonePrint pedal via USB while trying to access the internet through the app?

Meanwhile, here are a few basic steps you can try to get us started:

1. Check Your Internet Connection: Make sure your Mac has a working internet connection by opening a website in your browser.

2. Confirm USB Connection: Ensure your TonePrint pedal is properly connected to your Mac via USB. Sometimes unplugging and re-plugging the cable helps the app recognize the device.

3. Restart the App and Computer: Close the TonePrint app, disconnect the pedal, restart your Mac, and then open the TonePrint app again before reconnecting the pedal.

4. Check for App Updates: Confirm that you have the latest version of the TonePrint app installed, as older versions might have connectivity issues.

5. Firewall or Security Software: Sometimes firewall or antivirus software can block the app’s internet access. You might want to check your Mac’s firewall settings in System Preferences > Security & Privacy > Firewall, and temporarily disable firewall or security software to test if that’s causing the issue.

If you’ve tried these steps already or the problem persists, please let me know what you have tried, and if you see any specific error messages. I can then guide you through more advanced troubleshooting or configuration settings.

Are you able to see your pedal recognized by the app at all?