[Laudate] Cannot open readings of the day or saint of the day. My sisters are saying the same thing

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Laurie Miller
4 weeks ago In Laudate
Cannot open readings of the day or saint of the day. My sisters are saying the same thing

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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4 weeks ago

Hi there! It sounds like you and your sisters are having trouble accessing the "Readings of the Day" and "Saint of the Day" features in the Laudate app on your iPhones. I want to help you get that sorted out.

To start, could you tell me a bit more about the issue? For example:
- When exactly do you see the problem? (e.g., the app opens but the readings won’t load, or does the app crash?)
- Are you connected to the internet when you try to access these readings?
- Have you tried restarting the app or your phone already?

Meanwhile, here’s a general step-by-step guide to try and fix this:

1. Check Your Internet Connection: The daily readings content usually needs an active internet connection because it updates daily. Make sure Wi-Fi or mobile data is on and working.

2. Restart the Laudate App:
- Swipe up from the bottom of your iPhone screen (or double-click the home button if you have one) to open the app switcher.
- Swipe the Laudate app off the screen to close it completely.
- Reopen the app and try accessing the readings again.

3. Update the Laudate App:
- Open the App Store, tap your profile icon at the top right, and scroll to see if Laudate has an update. Sometimes an update fixes content loading issues.

4. Restart Your iPhone: Sometimes a simple reboot can fix glitches.

5. Reinstall the Laudate App: If the problem keeps happening, try deleting the app and reinstalling it. This can clear corrupted data that might be causing the readings not to load.

If you’ve tried these steps already or none of this helps, the problem may be on the app’s server side or related to content delivery delays. In that case, I can help you contact Laudate support or check for any known outages or updates.

Let me know what you’ve tried and what the current status is! I’m here to guide you through the fix.

Are you satisfied with these initial steps so far?

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