Hi there! I understand that Tunecho music app is showing a network down message, and you can't download or play your existing music. Let's get this sorted out together.

To start, could you confirm if your device is connected to the internet normally outside of the Tunecho app? For example, can you open a webpage or use another app that needs internet? Also, are you trying to use Wi-Fi or mobile data?

Meanwhile, here are some initial steps to try:

1. Restart the Tunecho app: Close it completely from recent apps and then open it again.
2. Check your internet connection: Ensure your Wi-Fi or mobile data is active and working.
3. Toggle airplane mode on and off to reset network connections.
4. Clear Tunecho app cache to remove any corrupted temporary data:
- Go to Settings > Apps > Tunecho > Storage > Clear Cache.
5. Ensure the app is updated to the latest version available on the Google Play Store.

If those don't help, since you are on Android 10 with a WebKit browser environment, it may be useful to:

6. Check the app's permissions to access network and storage:
- Settings > Apps > Tunecho > Permissions; make sure all necessary permissions are granted.
7. Verify your device’s storage space is sufficient; low storage might impact downloads or playback.

If your existing music is downloaded, normally you should be able to play it offline without network access. Are you able to play older songs before this started happening, or is the problem with all music?

Let me know which steps you’ve tried already, and if you see any specific error messages beyond the network notice. I’m here to help you through this!

My downloaded music can't play again but it was playing before

Thanks for the extra info that your downloaded music was playing before but now it won't. That helps narrow things down.

Let's try some targeted steps to get your offline music playing again on your Android 10 device with the Tunecho app:

1. Verify Offline Mode in Tunecho
Open the app settings and check if Offline Mode is enabled. Sometimes if it’s off, the app might be trying to access the network and not playing downloads properly. If it’s off, enable it and test playback.

2. Restart the App Completely
Close Tunecho fully (swipe it away from recent apps) and then reopen it. This can resolve temporary glitches.

3. Check Storage Permissions
Make sure Tunecho has permission to access your device storage where the downloaded music resides:
Settings > Apps > Tunecho > Permissions > Storage (enable if disabled).

4. Clear the App Cache
Cached data can sometimes cause playback errors:
Settings > Apps > Tunecho > Storage > Clear Cache.

5. Check Available Storage
If your phone storage is very low, it might prevent playback or cause file corruption. Free up some space if needed.

6. Try Playing Other Downloaded Songs
Test if this issue affects all downloaded songs or just specific ones. That can help isolate if individual files are corrupted.

7. Update or Reinstall Tunecho
Make sure you are using the latest app version. If you are on the latest and still have issues, uninstalling and reinstalling Tunecho can reset any broken app configurations.

If you've tried some of these already, just let me know which, and we can try more advanced steps.

Also, just want to check — when you try to play downloaded music, do you get any error message beyond "network down"? Or does the music simply not start?

Here is one helpful source outlining similar fixes for Tunecho music issues if you'd like to review:
youtube.com/watch?v=jiBA7fN6_ss 2.

Let me know how it goes!

Tunecho music app is telling me that the network is down, I can't download or play existed music.

Hi again! Since you mentioned that the Tunecho music app is showing a "network is down" message and you can't download or play your existing music, even though your downloaded music should play offline, let’s approach this step-by-step to address both network and playback issues on your Android 10 device.

Here’s what we can do:

1. Check Offline Mode:
Open the Tunecho app settings and make sure Offline Mode is enabled. Sometimes if it’s off, the app tries to connect to the internet even to play downloaded songs, leading to that network error. Turning Offline Mode on can help the app focus on local music playback.

2. Restart the App:
Close Tunecho fully by swiping it away from recent apps, then reopen it. This refreshes the app environment.

3. Check Network Connection:
Confirm that your internet connection (Wi-Fi or mobile data) is active and working by opening a browser or another app that requires internet. You can try toggling airplane mode on and off to reset connections.

4. Clear Tunecho App Cache:
Sometimes corrupted temporary files cause issues. Go to Settings > Apps > Tunecho > Storage, and tap "Clear Cache."

5. Check App Permissions:
Ensure the app has permission to access storage and network data: Settings > Apps > Tunecho > Permissions, then enable storage and network permissions if they are disabled.

6. Check Device Storage:
Make sure you have sufficient free storage space, as low storage can interfere with playback and downloads.

7. Update or Reinstall Tunecho:
Confirm your app is up to date via Google Play Store. If the problem persists, uninstalling and reinstalling the app can fix any corrupted app files.

8. Play Different Downloaded Songs:
Try playing various downloaded tracks to see if the issue is with particular files or all downloads.

If these steps still don’t resolve the problem, there may be an issue with app licensing or a server-side problem—something Tunecho occasionally has. You can check out this helpful video walkthrough for fixing network issues in Tunecho Music-Play Offline:
How To Fix And Solve Network On Tunecho Music-Play Offline App 1

Feel free to share if you see any specific error codes or messages besides “network down.” That way, I can assist further or escalate steps as needed.

Are you comfortable trying these steps now? Let me know how it goes!