[Daily Express] I cannot see any replies to my comments

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Paul Robinson
9 months ago In Daily Express
I cannot see any replies to my comments

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Hello! I understand you're having trouble seeing any replies to your comments on the Daily Express app on your iPhone with iOS 18.6. Let's try to get that sorted out.

To start off, could you tell me a bit more about the issue? For example:
- Are you able to see your original comments but just not the replies?
- Is this happening on all articles or just specific ones?
- Have you noticed if this started after a particular app update or iOS upgrade?

Once I have those details, I can guide you better. Meanwhile, here are some general steps to try that often help with comment visibility issues on apps:

1. Check Internet Connection
Make sure your iPhone has a stable internet connection, either through Wi-Fi or cellular data.

2. Restart the App
Close the Daily Express app completely (swipe it away from your app switcher), then reopen it.

3. Clear Cache if Possible
iOS apps generally don’t have a direct cache-clear option, but reinstalling the app can help clear stored data that might interfere. You could try deleting the Daily Express app and reinstalling it from the App Store.

4. Update the App
Make sure the app is updated to the latest version; sometimes bugs are fixed in updates.

5. Disable Any Ad-Blockers or Content Blockers
Occasionally, ad-blockers or content blockers on iOS can prevent comments or replies from loading properly. If you have any such blockers enabled, try disabling them for the Daily Express app or Safari.

6. Check for App Permissions
Verify that the app has the necessary permissions enabled, especially if it needs access to the network or local storage.

If you’ve already tried some of these steps, please let me know which ones so I can suggest the next moves. Sometimes there can also be server-side issues or moderation delays affecting visibility of comments.

Are you seeing any error messages or other unusual behavior in the comments section? Let’s troubleshoot together.

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