Hi! I’m really glad to hear you love Picture Insect and thanks so much for being a paid user—that support truly means a lot. Let’s get your app working properly again on your iPhone with iOS 18.6.

To start, can you tell me a bit more about what exactly isn’t working? For instance:
- Is the app crashing or not opening at all?
- Are photos not uploading or not being identified?
- Are you seeing any error messages?
- Does this happen all the time or just in certain situations?

Meanwhile, I suggest trying a simple step that often solves many app glitches: reinstalling the app. Since your account is tied to your Apple ID, your paid subscription and data should remain intact after reinstalling.

Here’s how to do it:
1. Press and hold the Picture Insect app icon on your home screen until it wiggles.
2. Tap the "X" or "Remove App" to delete it.
3. Open the App Store, search for "Picture Insect," and reinstall it.
4. Open the app and sign in again if needed.

This often refreshes the app and clears any corrupted files.

If you’ve already tried reinstalling, or if the problem persists afterward, let me know. We can then check subscription status on Apple’s end, look at app permissions (like camera and photos access), or dig deeper into settings.

Does reinstalling sound okay to start with? And can you share a bit more about what’s happening when you try to use the app?