Hello! I see your STC Bank account is currently under review. To help me understand better, could you share if you recently tried any specific transactions, like adding a new beneficiary, international transfers, or large payments? Also, have you received any notifications or messages from STC Bank explaining the review?
Generally, accounts may be put under review for reasons like suspicious transactions, especially if the amounts are large or unusual compared to your usual activity, or if there’s a need to verify beneficiary details. This is a security measure to protect your account and ensure compliance with banking regulations.
Here’s what I suggest you do step-by-step:
1. Check Notifications and Emails: Look for any messages from STC Bank in the app, email, or SMS explaining the reason for the review.
2. Review Recent Transactions: Consider if any recent transaction might have triggered a review, such as large transfers or adding new payees.
3. Contact STC Bank Support: Since the review can take some time and might require your response, contact STC Bank directly using: - Inside KSA: 8001180008 - Outside KSA: +966920011444 - Email: [email protected]
4. Prepare Documents: In case they ask for identity verification or supporting documents, have your ID and any relevant papers ready.
5. Wait for Update: Reviews may take some days depending on the case. Meanwhile, avoid making further suspicious transactions.
If you want, I can guide you in contacting support or checking recent activity in your app. Just let me know what you prefer!
Are you satisfied with this information or do you want help with a specific step?
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Pierre
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Hello! I see your STC Bank account is currently under review. To help me understand better, could you share if you recently tried any specific transactions, like adding a new beneficiary, international transfers, or large payments? Also, have you received any notifications or messages from STC Bank explaining the review?
Generally, accounts may be put under review for reasons like suspicious transactions, especially if the amounts are large or unusual compared to your usual activity, or if there’s a need to verify beneficiary details. This is a security measure to protect your account and ensure compliance with banking regulations.
Here’s what I suggest you do step-by-step:
1. Check Notifications and Emails: Look for any messages from STC Bank in the app, email, or SMS explaining the reason for the review.
2. Review Recent Transactions: Consider if any recent transaction might have triggered a review, such as large transfers or adding new payees.
3. Contact STC Bank Support: Since the review can take some time and might require your response, contact STC Bank directly using:
- Inside KSA: 8001180008
- Outside KSA: +966920011444
- Email: [email protected]
4. Prepare Documents: In case they ask for identity verification or supporting documents, have your ID and any relevant papers ready.
5. Wait for Update: Reviews may take some days depending on the case. Meanwhile, avoid making further suspicious transactions.
If you want, I can guide you in contacting support or checking recent activity in your app. Just let me know what you prefer!
Are you satisfied with this information or do you want help with a specific step?
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