[Lingbe] Can not confirm my email

S
Soma
1 year ago In Lingbe
Can not confirm my email

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I understand you're having trouble confirming your email with Lingbe. Let’s see if we can sort this out together.

Could you tell me a bit more about what happens when you try to confirm your email? For instance, are you receiving a confirmation email, and if so, what does the email say? Additionally, have you checked your spam/junk folder just to be sure it's not landing there?

Once I have this information, I can guide you through a solution!

S
Soma
1 year ago

The link is lead me to error every time I try to confirm my email

user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Thank you for the details! It sounds like the confirmation link is encountering an issue. Let's try to resolve this together.

Here’s a step-by-step approach you can follow:

1. Check the Email: Make sure you are clicking exactly on the link provided in the confirmation email. Sometimes, if you copy and paste it, it might get broken.

2. Open in a Different Browser: Try opening the confirmation link in a different browser or even in a private/incognito window. This can sometimes help if there are cache or cookie issues.

3. Clear Your Browser's Cache: If you’re using Safari on your iPhone:
- Go to Settings > Safari.
- Tap on Clear History and Website Data.
After clearing, try clicking the link again.

4. Request a New Confirmation Link: If the above steps don’t work, you can try requesting a new confirmation link. You can do this by going to the "Forgot Password" page and entering your email. This may also trigger a new confirmation email.

5. Contact Support: If the problem persists after trying all these steps, it might be best to reach out to support at [email protected]. They can help investigate any underlying issues on an account level.

Let me know if any of these steps work or if you need any further assistance. I'm here to help!

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