Hi! I see you’re having trouble with your Linky AI characters — their images aren’t loading, the app says you have no characters even though you made many, and it shows a network error. Let’s get to the bottom of this together.

First, can I ask:
- Are you connected to a stable Wi-Fi or mobile data network right now?
- Have you tried refreshing the app or restarting your device since this started happening?
- Are you using the latest version of the Linky AI app on your Android 10 device?

While you check on those, here’s a step-by-step approach we can try:

1. Check Internet Connection: Network errors often come from connectivity issues. Try switching between Wi-Fi and mobile data to see if that helps.

2. Refresh and Restart: Close the Linky AI app completely, then reopen it. If that doesn’t work, restart your device to clear any temporary glitches.

3. Clear App Cache: On Android 10, go to Settings > Apps > Linky AI > Storage and tap "Clear Cache." This can remove corrupted temporary files that might interfere with loading your characters.

4. Update the App: Make sure you have the latest version from the Google Play Store. Developers often fix bugs in updates that cause network errors.

5. Check for Server Issues: Sometimes, the problem lies with Linky AI's servers. Outages or maintenance can cause loading problems and false "no characters" messages. You can check their social media or support page for announcements.

If after these steps you still see the network error and missing characters, the issue might be deeper, possibly with your account syncing or temporary server errors.

Would you like me to guide you through clearing cache and checking your app version now? Or if you have tried these already, let me know, and we can explore other fixes or escalate further.

Are you satisfied with the solution I provided so far?

Please help will I lose mu characters if I clear it

Great question! When you clear the app cache on your Android device, it only removes temporary files stored to help the app run faster — it does not delete your characters or account data. Your saved characters are linked to your account on Linky AI’s servers, so clearing cache won’t make you lose them.

To clarify:

- Clearing cache: Safe for your characters and data, just clears temporary files.
- Clearing data or uninstalling the app: This could remove local info and may require logging in again, but your characters are generally stored in the cloud, so they should still be safe once you log back in.

I recommend just clearing the cache first. If that doesn’t help, we can look into more options without risking your characters.

Would you like me to guide you step-by-step through clearing the cache on your Android 10 device?