[Drest] App not working says styling mishap tried deleting app reinstalling it and restarting my phone no luck

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Fanta Smith
8 months ago In Drest
App not working says styling mishap tried deleting app reinstalling it and restarting my phone no luck

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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8 months ago

Hi there! I see you've already tried deleting and reinstalling the Drest app and restarting your iPhone, but the "styling mishap" error is still there. Thanks for sharing what you've done—it helps me avoid repeating steps.

Just to clarify, when exactly do you see the "styling mishap" error? Does it happen when you’re submitting a look, opening the app, or at some other point?

Meanwhile, this error sometimes relates to an issue with loading or submitting outfits, which can be tied to app data or server-side issues. Here are some additional steps we can try:

1. Check Your Network Connection: Make sure you have a stable internet connection, preferably Wi-Fi. Sometimes, connection hiccups can cause data submission errors.

2. Clear App Cache (if possible): iOS doesn’t offer a direct cache clear, but you can try offloading the app without deleting its documents:
- Go to Settings > General > iPhone Storage > Drest
- Tap Offload App, then reinstall it from the same screen. This keeps your data but clears temporary files.

3. Log Out and Back In: If the app lets you log out, try signing out, then signing back in. This can refresh your account data.

4. Check for Drest Updates: Ensure your app is the latest version via the App Store, as updates often fix bugs.

5. Reinstall with a Full Delete: Since you’ve reinstalled, just double-check you deleted the app fully before reinstalling (hold app icon > Delete App), then reboot your phone before reinstalling.

6. Review Account Status: Sometimes, styling errors can result from account glitches. Try logging into your account on the Drest website or other devices to see if the issue replicates.

If none of these resolve the issue, it could be on the server side or a bug that the developers need to fix. In that case, you might want to contact Drest support at [email protected] to report the error along with your device and OS details.

Let me know how these steps go or if you notice anything specific when the error pops up! Are you comfortable trying the offload app option next?

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