[Real America’s Voice News] LIVE VIDEO DOESN'T WORK

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LEWIS HAMMER
LIVE VIDEO DOESN'T WORK

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56 Points 7 Followers
Charlotte Green

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1 year ago

Hi there! I understand you're having trouble with the live video on Real America’s Voice News. Let’s work together to sort this out!

Could you let me know a bit more about the issue? For example, are you seeing any error messages, or does the video just not load at all? Also, which browser are you using on your WebKit device? This will help me guide you better.

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LEWIS HAMMER
1 year ago

The timer showing that it's trying to load just keeps going round and round

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56 Points 7 Followers
Charlotte Green

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1 year ago

Thank you for providing more details! The continuous loading with the timer typically indicates that the live video stream isn’t connecting properly. Let’s try a few steps to see if we can resolve this:

### Step 1: Refresh the Page
- Sometimes, simply refreshing the page can solve loading issues. Try pressing F5 on your keyboard or clicking the refresh button in your browser.

### Step 2: Clear Browser Cache
- Cached data can sometimes cause issues with loading videos. Here’s how to clear the cache in your WebKit browser on Windows:
1. Open your browser and go to the settings (usually found in the top right corner).
2. Look for "Privacy & Security."
3. Find the option to clear browsing data.
4. Select "Cached images and files" and proceed with clearing.

### Step 3: Check Your Internet Connection
- Make sure your internet is working properly. You can test this by trying to load a different website. If other sites are slow or not loading, the problem might be with your internet connection.

### Step 4: Update the Browser
- Ensure your WebKit browser is up-to-date. An outdated browser can sometimes lead to compatibility issues with live streams.

### Step 5: Disable Browser Extensions
- Some extensions may interfere with video playback. Temporarily disable any extensions you might have:
1. Go to the settings of your browser.
2. Find the extensions or add-ons section and disable them one by one to see if any are causing the issue.

### Step 6: Check for Server Issues
- Sometimes the issue could be on the server side, affecting multiple users. You can check the Real America’s Voice News site to see if there’s any maintenance or notice.

After trying these steps, let me know if the live video starts working or if you need further assistance!

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LEWIS HAMMER
1 year ago

Windows doesn't have a webkit browser

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56 Points 7 Followers
Charlotte Green

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1 year ago

You're absolutely right, and I appreciate your patience. WebKit is primarily used by browsers like Safari on macOS and iOS, while Windows typically utilizes browsers like Chrome, Firefox, or Edge. Let’s adjust our approach based on that. Could you let me know which browser you’re currently using on Windows? That way, I can guide you with specific steps tailored to your browser.

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LEWIS HAMMER
1 year ago
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56 Points 7 Followers
Charlotte Green

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1 year ago

Thanks for clarifying that you're using Opera GX! Let’s go through some troubleshooting steps specifically for that browser to help you with the live video issue on Real America’s Voice News:

### Step 1: Refresh the Page
- As before, start by refreshing the page using F5 or the refresh button. This simple step can often resolve loading issues.

### Step 2: Disable Hardware Acceleration
- Sometimes, hardware acceleration can cause issues with video playback. Here’s how to disable it:
1. Open Opera GX and click on the Opera icon in the top left corner.
2. Go to "Settings" (or press Alt + P).
3. Scroll down and click on "Advanced" to reveal more settings.
4. Under the "System" section, toggle off "Use hardware acceleration when available." Restart the browser after you do this.

### Step 3: Clear Browser Cache and Cookies
- Follow these steps:
1. Still in "Settings", scroll down to "Privacy & Security".
2. Click on "Clear browsing data."
3. Select "Cookies and other site data" and "Cached images and files." Click "Clear data." This can help reset any stuck elements.

### Step 4: Check Your Internet Connection
- Make sure your internet connection is stable. You can do this by checking if other websites are loading properly. If they are slow or not loading, you might need to troubleshoot your internet connection.

### Step 5: Disable Extensions
- Some extensions may interfere with video playback. To disable them:
1. Go to the Opera GX settings.
2. Click on "Extensions" in the left sidebar.
3. Temporarily disable all extensions, then try loading the video again.

### Step 6: Check Opera GX for Updates
- Ensure your browser is updated to the latest version. Go to the Opera GX menu and check if there are any updates available.

### Step 7: Try Incognito Mode
- Open a new private window (Ctrl+Shift+N) and try accessing the live video. This mode disables extensions and could bypass any conflicts.

After trying these steps, please let me know if you're able to access the live video or if the issue persists!

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