Hi there! I understand you're able to get to the "Add document" page in the Nursa app or website but are having trouble uploading or interacting with the input fields. Let me help you get this sorted out.

First, just to clarify—are you experiencing this issue on the Nursa app or on the website through your WebKit browser on Windows 10? Also, is this issue happening with all documents you try to upload or just specific ones?

While I wait for your confirmation, here are some starting points we can work through:

1. Check File Format and Size: Make sure the document you’re trying to upload is in a supported format (usually PDF, JPG, PNG) and within any size limits imposed by the app. Sometimes uploads fail if the file is too large or in an unsupported format.

2. Clear Browser Cache and Cookies: Since you’re on Windows and using a WebKit-based browser, clearing cache and cookies might help if the page elements aren’t responding correctly.

3. Try Using the Nursa App or Different Browser: If on the website, consider trying the Nursa app on your mobile device if you have it, or alternatively, test the upload on a different browser like Chrome or Edge to rule out browser-specific issues.

4. Reset the App (If Using the Nursa App): If you’re using the app, resetting it via settings (if available) can clear temporary glitches.

5. Check for Updates: Make sure the app/browser and your OS are all up to date, as outdated software can sometimes block functionality.

6. License Verification: If the document is related to licensure or credentials, sometimes uploading won’t proceed if your license status is pending or unverified. Check your profile under Licenses to ensure there are no outstanding verification steps.

If you’ve already tried any of these, please let me know what you've done so far and any error messages you see, and I'll dive deeper for you. Meanwhile, here is a helpful guide related to uploading documents on Nursa if you want to take a look: Nursa app additional documents and upload troubleshooting 1 and another on resetting basic app issues 2.

Could you share a bit more about what exactly happens when you try to upload? For example, do you click an upload button that then does nothing, or does it show an error? This will help me tailor my next steps.