Hi there! I understand you’re having trouble with your Royal Caribbean app and website losing your password every day on both Safari and Chrome browsers on your Mac running OS X 10.15.7. Let’s work together to figure this out. Just to clarify, are you entering your password manually each time, or are you relying on the browser to autofill it? Also, are you logged out completely, or just seeing the password field empty?

Meanwhile, here are some steps to try that might help:

1. Clear Site Data for Royal Caribbean
Sometimes corrupted cookies or site data can cause login issues. You can clear only the data related to RoyalCaribbean.com without deleting everything:
- In Chrome, go to chrome://settings/siteData and search for "royalcaribbean.com" then remove that site’s data.
- In Safari, go to Safari > Preferences > Privacy > Manage Website Data, search for Royal Caribbean and remove those entries.

2. Check Browser Settings for Saving Passwords
Make sure that both Safari and Chrome are set to save passwords for Royal Caribbean:
- In Safari, Preferences > Passwords, confirm your password is saved and autofill is enabled.
- In Chrome, Settings > Autofill > Passwords, confirm saving passwords is on and that the Royal Caribbean password is saved correctly.

3. Update Your Browsers if Possible
Your OS version (10.15.7) supports the latest compatible versions of Safari and Chrome. Having the latest browser versions can patch bugs related to password saving and autofill.

4. Try Logging Out and Logging In Manually Once
Log out of Royal Caribbean on both browsers, then log back in manually by typing your credentials carefully. Confirm the browser prompts you to save the password.

5. Check for Interference by Privacy or Security Extensions
If you use any browser extensions related to privacy, ad-blocking, or security, they might clear cookies or block password saving. Try disabling them temporarily to see if that improves the behavior.

If these don’t resolve the issue, there might be something with the Royal Caribbean website or app sessions that triggers password resets or invalidation — which has happened to some users before. In that case, resetting your password once and keeping it consistent across devices, then avoiding multiple password resets in a short time, may help until the issue is resolved on their end1 2.

Please let me know if you’ve tried any of these already or if you need guidance with any step!