Hi! I see you're having trouble with the driver’s license scan for identity verification on the Tasker app. I want to help you get this sorted out. To start, could you share a bit more about what happens when you try to scan your license? For example, is the app showing an error message, or is the scan just not completing? Also, are you taking the photo in good lighting and holding the camera steady?

Meanwhile, here are some common steps that usually help fix scanning issues on Android devices like yours:

1. Good Lighting and Steady Hand: Make sure you’re in a well-lit area to avoid glare or shadows on your license. Hold your phone steady and ensure the entire license is visible within the frame.

2. Clean Your Camera Lens: Sometimes a smudged or dirty camera lens can cause the scan to fail. Wipe your lens gently.

3. Check App Permissions: Ensure the Tasker app has permission to use your camera. On Android 10, you can go to Settings > Apps > Tasker > Permissions and confirm the camera permission is allowed.

4. Update the App: Make sure you have the latest version of Tasker installed, as older versions might have bugs affecting the scan.

5. Restart the Device: A simple restart can clear temporary glitches.

If you’ve already tried these steps or the problem persists, it might be related to the app’s scanning process itself or connectivity issues. Sometimes, using Wi-Fi or switching networks can help, but since you mentioned scanning fails, the above factors are worth double-checking.

If none of these work, I also recommend reviewing official Taskrabbit support tips on identity verification, as they emphasize good lighting and a clear image of the license along with your face for verification8 9.

Could you try the above and let me know how it goes? If there’s any specific error message or behavior, sharing that will help me assist you better!