Hi there! I understand you’re seeing the chat in Dopple.AI just keep showing the loading animation, whether or not you type something, and it never progresses. Let’s see if we can get you chatting again.

To start off, have you tried refreshing the chat or exiting and re-entering the chat session? Sometimes, that simple step can clear up issues where the chat gets stuck loading.

If that doesn’t help, here’s a quick checklist we can work through:

1. Clear your browser cache: Your browser (WebKit on Windows 10) might have stored some old data that’s causing this loading loop. Clearing your cache can often fix this.
- In your browser settings, find the option to clear browsing data/cache, select cached images/files, and clear them.

2. Try a different browser or device: If possible, open Dopple.AI in another browser or device to see if the issue persists. This can help determine if the problem is specific to your current browser setup.

3. Check your internet connection: Make sure your network is stable and not blocking Dopple.AI’s connection.

4. Avoid editing the bot’s response right after it starts loading: There’s a known bug where editing or rerolling responses causes infinite loading, and re-entering the chat is needed to reset. If you’ve tried altering the responses, reloading the chat might help1.

If you’ve already done some of these or the problem continues after trying these steps, let me know, and we can look into more advanced fixes or check if there’s a known service issue.

How does that sound? Have you tried any of these yet or want me to walk you through clearing the cache on your WebKit browser?