[Instant Save] My saved posts went blank, they are still there but I can’t save them and the screen is white

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Iris
1 year ago In Instant Save
My saved posts went blank, they are still there but I can’t save them and the screen is white

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Emily Roberts

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1 year ago

If your saved Instagram posts are displaying a blank screen and you can't save any new posts, follow these steps to troubleshoot and resolve the issue:

1. Check Your Internet Connection

Start by ensuring that your device has a stable internet connection. This can be done by:

- Opening other apps or websites to see if they load properly.
- Switching between Wi-Fi and mobile data.

If your connection is unstable, this could contribute to the blank screen issue.

2. Clear Instagram Cache

Clearing the cache can help refresh the app. Here’s how to do it on a Macintosh:

- Go to Finder > Go > Go to Folder.
- Type in ~/Library/Caches/com.instagram.Instagram and hit Go.
- Delete the contents within this folder.

Clearing the cache can solve many loading problems.

3. Force Quit and Restart the App

After clearing the cache, force quit the Instagram app and restart it:

- Click on the Instagram app in your dock and hold down Option key while right-clicking on it, then select Force Quit.
- Reopen the app and check if your saved posts appear correctly.

4. Restart Your Device

Restarting your device is a simple yet effective troubleshooting step:

- Click on the Apple menu at the top left corner.
- Select Restart... and wait for your device to reboot.

After restarting, open Instagram again to check if the issue persists.

5. Reinstall Instagram

If the issue continues, uninstalling and reinstalling Instagram can help eliminate corrupted files:

- Click on the Instagram app in the Applications folder.
- Drag it to the Trash to uninstall.
- Re-download the app from the App Store and install it.

Reinstalling can resolve a range of app-related issues, including blank screens.

6. Use Instagram Web Version

If the app isn't functioning correctly, consider using the web version of Instagram as a temporary solution:

- Open a web browser and go to https://www.instagram.com.
- Log in and check if your saved posts display properly there.

This can provide access to your posts while addressing issues with the app.

7. Update Instagram

Ensure you are using the latest version of Instagram:

- Go to the App Store and check for updates.
- If an update is available, install it and then check the app again.

Updating the app can resolve known bugs and improve performance.

8. Check for Outages

Sometimes, Instagram experiences server issues. You can check websites like DownDetector to see if others are reporting similar problems. If this is the case, you'll need to wait until Instagram resolves it.

Following these troubleshooting steps should help you regain access to your saved posts on Instagram. If problems persist after trying all these methods, consider reaching out to Instagram Support for further assistance - learn more - learn more - learn more

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