[Arkansas Razorbacks] Headphone then game, no sound

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Steve Coleman
7 months ago In Arkansas Razorbacks
Headphone then game, no sound

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Pierre

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7 months ago

Hi! I understand you’re experiencing no sound in the Arkansas Razorbacks app game when using headphones on your iPhone with iOS 18.6.2. Let’s get this sorted together.

First, can you tell me if you hear any other sounds on your phone through the headphones, like music or notifications? Also, is the sound missing only in the app game or completely from the app itself?

Meanwhile, here are some quick checks to try:

1. Volume and Mute Switch:
Make sure your iPhone’s volume is turned up and the mute (ring/silent) switch on the side is not engaged. Sometimes, if the silent switch is on, sound might not come through headphones for certain apps.

2. Headphones Connection:
Try unplugging and replugging your headphones firmly. If using Bluetooth headphones, try disconnecting and reconnecting them.

3. In-App Sound Settings:
Open the Arkansas Razorbacks app, and look for a headphone icon or sound settings—sometimes there’s an option to toggle sound on or off for live games or media. If you see a “headphones icon” near the bottom left, tap it and select your live event1.

4. Test with Another App:
Play any other audio or video in another app to confirm your headphones and device are working fine.

5. Restart the App:
Close the app fully (swipe it away from the app switcher) and reopen it.

6. Restart Your iPhone:
A quick reboot can often clear temporary glitches affecting sound.

If you’ve tried all the above and still no sound through headphones in the Razorbacks app during the game, please let me know if the app itself or iOS (like general phone sounds) plays sound normally. This info will help me guide you deeper into troubleshooting.

Are you ready to try these steps?

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