Hi there! I want to make sure I understand your issue correctly—when you try to stay on a specific station in the WCJB TV20 Weather App on your iPhone (iOS 18.6), the app keeps reverting back to the app's main screen or possibly another station instead of staying on the one you select. Is that right?

To help you better, could you please tell me:
- Are you trying to watch live TV, or are you using the weather radar or news sections?
- Does the app crash or just jump back to a default station?
- Have you noticed if this happens right after launching the app, or after some time?
- Have you already tried any fixes like restarting the app or your phone?

Once I have a bit more info, I can guide you through some steps to fix this. Thanks!

When trying to watch live it will go back to the apps list for wcjb

Thanks for clarifying that the live stream in the WCJB TV20 Weather App on your iPhone (iOS 18.6) is going back to the app list instead of staying on live.

Let’s try some steps to fix this:

1. Check Your Internet Connection: Make sure your iPhone has a strong, stable Wi-Fi or cellular connection. Streaming requires good bandwidth.

2. Update the WCJB TV20 Weather App: Go to the App Store and see if there is an update available for the app. Updates often fix bugs causing crashes or unexpected behavior.

3. Restart the App: Double-click the home button or swipe up from the bottom to open the app switcher, find the WCJB app, swipe it away to close it, then reopen it.

4. Restart Your iPhone: Turn your iPhone off, wait a few seconds, then turn it back on.

5. Check App Permissions: Go to Settings > WCJB and confirm the app has permission to use cellular data if you’re not on Wi-Fi.

6. Reinstall the App: If the above doesn't work, uninstall the app and download it again from the App Store.

Just a heads-up: There have been some reported disputes affecting WCJB live streaming availability on some platforms, but those usually concern larger TV services and not the standalone app on your phone.

Please try these steps and let me know if the issue continues or if you notice any error messages or crashes during the process. I’m here to help get your live stream working smoothly!

Are you able to attempt these now?

This problem is on my Roku tv

Thanks for letting me know that the issue is happening on your Roku TV. That helps me narrow this down a lot!

So, the WCJB TV20 app on Roku is reverting back to the app list when you try to watch the live stream. This usually points to a streaming crash or app glitch on Roku's side.

Here are a few steps to try on your Roku TV:

1. Restart the Roku device:
- Go to Settings > System > System restart, and restart your Roku. This can clear temporary glitches.

2. Update the WCJB app on Roku:
- Highlight the WCJB channel on your Roku home screen, press the * button on your remote, and choose "Check for updates." If there is one, install it.

3. Remove and reinstall the WCJB channel:
- From the Roku home screen, highlight the WCJB app, press * and select Remove channel.
- Then go to the Roku Channel Store, search “WCJB”, and add it again.

4. Check Roku OS software update:
- Go to Settings > System > System update and make sure your Roku has the latest software.

5. Ensure your internet connection is strong and stable on the Roku device, as streaming instability can cause dropping back to the app list.

There have been no current reported widespread outages or issues with the WCJB Roku app recently,1 but sometimes these local apps need periodic updates or cache clearing from reinstalling.

If the problem keeps happening after trying these steps, it might help to check for any ongoing signal or streaming issues from WCJB’s side or consider reaching out to Roku support or [email protected], the higher-level support for WCJB technical issues.

Please try these out and let me know if you get the live stream to stay stable or if anything else happens!

Are you able to try these now?

I have done everything listed and reset my Roku , still have the problem

Thanks for trying all those steps and resetting your Roku. Since the issue still happens, let's dig a bit deeper.

From what I've gathered, there aren't widespread reports of the WCJB TV20 app crashing on Roku, but sometimes local live streams can have backend issues or temporary outages with the streaming feed itself.

Here are a few more ideas to try:

1. Test the Live Stream on Another Device or Platform:
Try watching the WCJB live stream on a different device or through their website on your iPhone or computer. This can help confirm if the stream itself is working fine or if the Roku app is uniquely affected. You can watch live here: WCJB livestream page

2. Check for Any Service Announcements:
Occasionally, WCJB updates or maintenance can impact streaming temporarily. You might want to visit WCJB’s website or social media for any notices about streaming interruptions.

3. Contact WCJB Support Directly:
Since you've done the usual Roku troubleshooting already, it could be an app-side or server-side issue. The WCJB technical support email [email protected] is the best contact to alert them about your Roku live stream issue. They might have insights or be able to push a fix.

4. Wait and Try Again Later:
Sometimes these issues resolve as servers stabilize or after app updates. If no current outage is reported, giving it some time can help.

Given you’re on Roku with the latest app and system software, and the app reinstalls don’t help, likely the root cause is outside of your device—either streaming feed issues or app backend problems.

Please let me know if you'd like me to help draft a detailed message to their support or assist with testing elsewhere. Are you able to try watching the livestream on another device or online now?

I want to make sure we get you back to live streaming smoothly!