[Gaia GPS] GAIA app on iphone wants to log me into Outside. It just returns to the login screen when I do.

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Brian
1 month ago In Gaia GPS
GAIA app on iphone wants to log me into Outside. It just returns to the login screen when I do.

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 month ago

Hi! I see that you’re having trouble logging into the Gaia GPS app on your iPhone using your Outside account, where the login just circles back to the login screen. Let’s figure this out together.

A common cause of this issue is related to how the app handles the login links and authentication. Here’s a step-by-step approach to try:

1. Check Supported Links Settings:
- Find the Gaia GPS app icon on your iPhone home screen.
- Press and hold (long press) the app icon until a menu appears.
- Tap “App Info” or a similar option (if visible in your iOS version).
- Look for settings related to "Open by default" or "Open supported links."
- Make sure that gaiagps.com and www.gaiagps.com are enabled (checked).

This allows your device to open login links properly within the app instead of defaulting back to the login page.

2. Clear Safari Privacy Settings:
Since Gaia GPS uses web login flows through Safari, restrictive privacy settings or content blockers could interfere.
- Open the iOS Settings app.
- Go to Safari settings.
- Temporarily disable any privacy settings like “Prevent Cross-Site Tracking.”
- Disable content blockers or extensions if you have any.
Then try logging in again.

3. Restart the App and Device:
- Fully close Gaia GPS by swiping it away from your app switcher.
- Restart your iPhone to refresh system states.
- Open Gaia GPS and attempt to log in again.

4. Check Network Connectivity:
- Ensure your iPhone has a stable internet connection — Wi-Fi or cellular.
- Sometimes NAT or firewall-type settings on a network may block OAuth or login redirects.

If none of these work, could you please tell me if you have recently changed your Outside account password or Gaia GPS email address? Also, do you face this issue only on the app, or does logging in on gaiagps.com via a browser work fine? This info will help me dig deeper.

Let me know how these steps go!

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