[Gaia GPS] Not recording trip

S
Sharon
6 months ago In Gaia GPS
Not recording trip

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
6 months ago

Hi there! I see you're having trouble with Gaia GPS not recording your trip. That’s definitely something we want to get sorted out. To better assist you, could you please tell me a bit about what happens when you try to record a trip? For example:

- Does the app allow you to start recording at all?
- Once you hit record, do you see any time, distance, or movement data update?
- Are you using any battery saver or location permission restrictions on your Android 10 device?
- Is your location service turned on and set to high accuracy mode?

Usually, this type of issue stems from location permissions or the GPS signal itself. Here’s a step-by-step you can try right now:

1. Check Location Permissions:
- Go to your phone’s Settings > Apps > Gaia GPS > Permissions.
- Make sure Location permission is turned on, ideally set to Allow all the time so Gaia GPS can record your location even if the app is in the background.

2. Verify Location Settings:
- Open Settings > Location and check that location is ON.
- Tap Mode or Locating method and select High accuracy. This uses GPS, Wi-Fi, and mobile networks together for the best tracking.

3. Close Other Apps & Restart Gaia GPS:
- Sometimes other apps or system services interfere. Close all apps, then open Gaia GPS fresh and try recording again.

4. Restart Your Phone:
- A quick restart can often fix GPS or app glitches by resetting the GPS chip and clearing temporary errors.

5. Check for Battery Optimization:
- On Android 10, battery optimization can limit background activity and prevent tracking.
- Go to Settings > Apps > Gaia GPS > Battery and disable battery optimization for Gaia GPS.

6. Try Recording a Short Test Track:
- After completing the above steps, open Gaia GPS, tap record, walk a small distance, then stop recording and check if the track shows up.

If after this the app still won’t record trips or shows zero distance/time, let me know, and we can dive deeper into advanced troubleshooting or check if there could be a server or app version issue.

Does this first set of steps make sense? Any detail you could share about what you’ve tried so far would help me avoid suggesting repeated fixes. Looking forward to helping you get your trips recording smoothly!

Leave a comment