Hi there! I understand you need a new username, but it looks like you're having trouble accessing your email on your phone. No problem—I’m here to help!

Could you please confirm what platform or account you’re trying to change your username for? Is it for the Sandals & Beaches app or another service? This will help me guide you better.

Sandals & Beaches. We have never had email on our phones, only at home. Could it not be sent to our home email and I could type it into my phone?

Thank you for the clarification! Yes, we can certainly send the username reset or confirmation email to your home email address, and then you can type it into your phone. Here’s what we can do:

1. Login to Your Sandals & Beaches Account:
- Please visit the Sandals & Beaches Resorts website from your home computer.

2. Go to the Username Recovery Section:
- Find the option for username recovery or account settings—which might be in the “Help” or “Support” section.

3. Request Username Change:
- Enter your home email address in the requested field and submit the form.

4. Check Your Home Email:
- Once the request is submitted, check your home email for the confirmation message that will contain your new username.

5. Type in Your Phone:
- After you've received the email, you can simply type the new username into your phone or any other device as needed.

If you encounter any difficulties along the way, feel free to ask! Additionally, if you'd prefer direct assistance, I can guide you on how to reach Sandals' support team via email: [email protected].

Are you satisfied with this solution?