Hi there! I understand you want to recover a banned app account. To better assist you, could you please tell me which app your account was banned from? Also, were you notified of the ban or reason, and have you tried any recovery steps so far? This info will help me guide you properly.

Ban account

Thanks for clarifying that you want to recover a banned account. To give you the best help, could you please specify which app your account was banned from? Recovery steps can vary depending on the app.

Generally, here’s what you can try to recover a banned account:

1. Contact the App’s Customer Support: Most apps have a support email or help center where you can submit an appeal or request account restoration. Be ready to provide proof of identity, your username, and any relevant usage details.

2. Review the Reason for Ban: Sometimes the app sends an email or notification explaining why the account was banned. Knowing this info can help with your appeal and ensure you don't repeat the same issues.

3. Check Account Recovery Options in the App: Some apps include a "Recover Account" or help option that guides you through verifying your identity with friends or other methods.

4. Avoid Creating New Accounts Immediately: Some apps track devices and may ban new accounts created on banned devices, so be cautious about device bans.

If you let me know the specific app, I can help you with tailored steps or direct contacts. Does that sound good?

What are the steps to unban an account on [specific app]?

Thanks for your question about unbanning an account from an app. Since you didn't specify the exact app, I'll provide general steps that often help with account unbans on Android devices like yours (Android 10 on WebKit browser):

1. Check the Ban Reason and Terms: Review any email or in-app message from the app explaining why the ban occurred. Understanding the cause can help you with your appeal.

2. Contact App Support: Look for the app’s official customer support—often via their website, app settings, or Google Play Store page—and politely request an appeal of your ban. Provide your username and any relevant info to support your case.

3. Try Account Recovery Options: Some apps have a built-in process to recover banned accounts through the app itself.

4. Consider Device or IP Ban: If the ban is linked to your device or IP address, the app may have flagged your smartphone. In this case:
- You can try removing your Google accounts from the device and adding a new one.
- Clearing Google Play Store data sometimes helps.
- You might also reset your device to factory settings as a last resort, but back up your data first because this erases everything.

5. Avoid Creating New Accounts on the Same Device: Some apps detect new accounts from banned devices and ban them as well.

6. Create a New User Profile on Android: Creating a new user profile on your phone and installing the app fresh there might bypass device bans without a factory reset.

If you want more detailed steps or direct contacts, could you please tell me the specific app? That way, I can offer precise instructions tailored to that app.

Does this approach make sense to you? Would you like help with any of these steps?

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18hours open

Hi! It sounds like you’re mentioning that an app on your Android 10 device is staying open or running continuously for about 18 hours. Could you tell me a bit more about what you mean? For example:

- Is the app running in the background the whole time?
- Are you trying to keep it open purposely, or is it closing after 18 hours and you want to fix that?
- What is the app, and what behavior are you expecting?

Meanwhile, here are some general tips related to apps running long or staying open:

1. Prevent Battery Optimization for the App: Android sometimes closes apps running a long time to save battery. You can stop this by going to Settings > Battery or Device Care > Battery Optimization, then find your app and set it to "Not optimized" or allow it to run continuously.5

2. Enable Developer Option "Stay Awake": If your app closes automatically after about 18 hours, it may be due to system limits. Enabling Stay Awake in Developer Options (Settings > About phone > tap Build Number 7 times to unlock Developer Options, then find "Stay awake") can keep the screen on when charging and prevent the app from closing in some cases.7

3. Allow the App to Run in Background: Some apps need permission to run in the background. You can enable this by checking Settings > Apps > Your App > Battery > Allow background activity.8

If you want, I can help you go through these settings step-by-step or address something more specific after you share a bit more about the app and the problem. Does that sound good?