[MEEFF] It doesn’t let me verify my identity/picture

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Nati
6 months ago In MEEFF
It doesn’t let me verify my identity/picture

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Hi there! I understand you're having trouble verifying your identity or picture on the MEEFF app with your iPhone running iOS 18.6.2. Thanks for letting me know. To help you better, could you clarify a couple of things for me?

1. When you try to verify, is the app giving you any specific error messages, or does it just fail silently?
2. Are you trying to verify your profile picture, an official ID, or something else?
3. Have you already tried any steps like restarting the app or your phone?

Once I understand these details, I can guide you through the best fix for your situation. Meanwhile, I’ll mention some common solutions that usually help with identity verification issues on MEEFF:

### Step-by-step suggestions:

1. Check Your Internet Connection:
Make sure your phone has a stable internet connection, preferably Wi-Fi, as interruptions can cause uploads to fail.

2. Update the MEEFF App:
Verify that you have the latest version of the MEEFF app installed from the App Store, as older versions might have bugs affecting verification.

3. Clear Cache / Reinstall the App:
On iOS, you can uninstall the app and reinstall it fresh. This removes temporary data that might interfere.

4. Photo Quality and Format:
Ensure the picture you upload is clear, well-lit, and meets the app’s requirements. Sometimes blurry or dark photos are rejected automatically.

5. Wait for Administrator Approval:
It sometimes takes up to 24 hours for verification to be processed after submission, so if you just uploaded something, please allow some time.

6. Try Alternate Verification Method:
If available, try verifying with a different form of ID or, if it’s a selfie verification, ensure your face fits well in the frame.

If none of these help, it might be related to some internal system delays or errors on MEEFF’s side. Also, some users have reported an "administrator approval in progress" message, which is normal but can be slow1.

Could you please try these steps and tell me what happens? If the problem persists, I can help you escalate or explore more advanced fixes.

Are you satisfied with this approach so far?

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