Hi! I see you're having trouble with the Cox Contour TV app not loading. I’d love to help you get that sorted out. To start off, can you tell me a bit more about how the app is behaving? For example, does it crash right away, just show a loading circle, or display an error message? Also, is this happening on a specific device or all devices you use with Contour?

Once I have a bit more info, I can guide you through some steps to fix this. Meanwhile, here’s a general approach we can try:

1. Check your internet connection: Make sure your device is connected to the internet and has a stable connection. Streaming apps need a good connection to load content.

2. Restart the app and device: Close the app completely, then restart your device (like your Windows PC or streaming device). This can often clear temporary glitches.

3. Clear app cache or data: If you’re using a device that allows it (like an Android tablet or certain smart TVs), clearing the app’s cached data can help. This removes old stored information that might be causing issues.

4. Update the app or device software: Ensure your Contour app and your device’s operating system are up-to-date. Outdated software can cause compatibility problems.

5. Check HDMI input or streaming device settings: If you’re using a Contour Stream Player or set-top box, verify it’s connected properly and the TV is set to the right input.

6. Reinstall the app: If the problem persists, uninstall and reinstall the Contour app to get a fresh version.

If you could let me know which device you’re trying to watch Contour TV on (like Windows PC, tablet, or set-top box) and what step you’ve already tried, I can tailor the steps specifically.

Does that sound good so far?