Hi! I understand your Peet's Coffee app crashes whenever you watch advertisements. Let’s get this sorted out.

To start, could you tell me if the app crashes immediately when the ad starts, during, or right after the ad finishes? Also, have you tried any fixes already, like restarting the app or your iPhone?

Meanwhile, here are some steps that often help with ad-related crashes on iOS apps:

1. Force Close and Restart: Double tap your iPhone’s home button or swipe up from the bottom (since you’re on iOS 16) to bring up the app switcher, then swipe the Peet's Coffee app off the screen to close it fully. Reopen after a few seconds.

2. Check for App Updates: Go to the App Store, tap your profile icon, and scroll to see if an update for Peet's Coffee is available. Developers often fix crash issues in updates.

3. Restart Your iPhone: Press and hold the side button and either volume button, then slide to power off. Wait 30 seconds and turn it back on. This clears temporary glitches.

4. Clear Cache (via Reinstall): iOS apps don’t have direct cache clearing, so try uninstalling the Peet’s app (touch and hold the app icon, then tap ‘Remove App’), and then reinstall it fresh from the App Store.

5. Check Network Connection: Sometimes unstable WiFi or network issues cause ad loading problems leading to crashes. Try switching between WiFi and cellular data to test.

6. Free Up Storage: Low available storage can cause app instability. Check by going to Settings > General > iPhone Storage.

If these don’t help, the issue might be on Peet's servers or ad provider side, but I want to rule out all local causes first.

Does this sound good so far? And have you noticed if the problem started recently after an update or change?

Are you satisfied with these steps, or would you like me to guide you through any of them in detail?