Hello! I see you're experiencing an unexpected error when trying to log in to the Internxt iOS app, and you've also noticed its low ratings. I'd like to help get this sorted for you.

To start, could you tell me if you've tried logging in multiple times with the correct credentials? Sometimes, for security reasons, the system blocks accounts if there are too many failed login attempts. If this is the case, it might be why you're seeing the unexpected error.

Here's a simple step-by-step approach to try:

1. Check Account Lock: If you've attempted logging in unsuccessfully several times, your account might be temporarily locked. If you believe this happened, let me know, and I can guide you through the unlock process.

2. Update the App and iOS: Ensure that your Internxt app and your iOS version are updated to the latest. Some older versions, especially iOS below 12.2, could cause app functionality issues.

3. Restart the Device: Sometimes, a simple restart of your iPhone or iPad can resolve transient errors.

4. Reinstall the App: Uninstall the Internxt app and reinstall it from the App Store. This can help clear any corrupted data that might cause login problems.

5. Check Network Connection: A stable internet connection is essential. Try switching between Wi-Fi and cellular data to see if one works better.

6. Reset Password: If you suspect password issues, try resetting your password through the app or website and then logging in with the new password.

If after trying these steps you're still seeing the login error, please let me know the exact error message you get, and we can look into more advanced troubleshooting or check if there's an account or server issue.

Regarding the low ratings, the app has had some feedback about functionality on Apple devices, and improvements are ongoing as the developers address user concerns1 2.

Are you able to try the steps above and let me know what happens? Are you satisfied with the solution I provided?