Hi! I want to make sure I understand your problem clearly. Are you saying that after trying to unlock the Pangea app with your fingerprint a few times, it locked up or became unresponsive? Or is it the device's fingerprint sensor that stopped working while unlocking the app? Could you please confirm a bit more about what's happening?

In the meantime, I can guide you through some general steps to troubleshoot the Pangea app lock or fingerprint unlock issue on your Windows device:

1. Restart the Device: Sometimes a simple reboot can clear temporary glitches affecting fingerprint sensors or the app.
2. Check for App Updates: Open your app store or the Pangea app website and confirm the app is updated to the latest version, as updates often fix bugs.
3. Clear App Cache/Data: Since it's on Windows with a WebKit browser, try clearing the browser cache and cookies associated with the Pangea app. This often resolves locking glitches.
4. Reconfigure Fingerprint Settings: Go to your Windows Settings > Accounts > Sign-in options, and remove then re-add your fingerprint data to ensure it’s fresh.
5. Check Device Permissions: Make sure the Pangea app or browser has permissions needed to access fingerprint hardware.
6. Try Alternate Login: Temporarily log in via password or PIN to verify it's specifically fingerprint-related.

Do any of these steps align with what you’ve already tried? If so, please let me know which ones, and I can guide you to more advanced steps. Also, any specific error messages or behaviors you see when it “locks up” would be a big help!