When you're experiencing difficulty loading web pages or video games while Canopy is active, several steps can help resolve the issue. Follow these steps to potentially restore functionality:

1. Check Canopy Status:
Ensure that Canopy is indeed active. Go to your web dashboard or the Canopy app and tap on your device profile to confirm that Canopy is enabled - learn more.

2. Verify Internet Connection:
Check your general internet connectivity. Open other websites or applications, and if the problem persists across multiple platforms, the issue may not be solely related to Canopy.

3. Adjust Canopy Settings:
Sometimes specific rules in Canopy may block certain websites or services. Revisit your Canopy settings to check if there are any restrictions placed on the applications or domains you are trying to access - learn more.

4. Clear Browser Cache:
If you are using a web browser and experiencing loading issues, clear your browser cache. This action can resolve conflicts that may arise due to old cache data.

5. Update Canopy:
Make sure that your Canopy app is updated to the latest version. Open the application and check for any available updates, as outdated versions may cause compatibility issues - learn more.

6. Restart Your Device:
A simple restart of your device can refresh connections and resolve minor glitches.

7. Disable and Re-enable Canopy:
Temporarily disable Canopy and check if the issue persists. If you can access the websites and games without Canopy, consider re-enabling it and monitoring which settings might be causing the conflicts - learn more.

8. Adjust VPN Settings:
If Canopy functions similarly to a VPN, consider changing your VPN location or disabling it to see if that resolves the loading issue. Sometimes, the virtual server may have limitations that affect accessibility - learn more.

By following these steps, you should be able to troubleshoot the issues you’re encountering with Canopy affecting your web and gaming experience. If the problem continues, consider reaching out to Canopy support for further assistance.