Hi! I understand your Unitron Remote Plus app won’t connect with your PartnerMic, right? I’d like to help get you back on track. To start, could you share a bit more about what happens when you try to connect? For example, any error messages or if the mic simply isn’t showing up in the app?

Meanwhile, here’s a simple step-by-step checklist we can try together:

1. Check Power and Proximity: Make sure your PartnerMic is charged or has fresh batteries and is close to your phone.

2. Restart Devices: Turn off your PartnerMic and your phone, then turn them back on. This can clear minor glitches.

3. Bluetooth Settings: On your Android 10 device, go to Settings > Bluetooth. Make sure Bluetooth is on.

4. Forget and Re-pair PartnerMic:
- In Bluetooth settings, if you see PartnerMic listed as a paired device, tap it and choose “Forget” or “Unpair.”
- Open the Unitron Remote Plus app and follow the pairing process again to reconnect your PartnerMic.

5. App Restart: Close the Remote Plus app fully (not just minimize) and then reopen it.

6. App Update: Check in the Google Play Store if the Remote Plus app has any pending updates and install them.

If after these you still can’t connect, there might be a need to reset the hearing aids or the PartnerMic, or check for any app permissions blocking Bluetooth access. Let me know what you find after step 1-3, and I’ll guide you through any additional actions.

Are you comfortable trying these steps? If you’ve already tried any, just let me know, and we’ll go from there!