Hi there! I understand that when you tap on a parcel in the FarWide app on your iPhone, you're not seeing the landowner's name displayed. Let's get this sorted out.

To start, could you please let me know if this issue happens with all parcels or only certain areas? Also, have you recently updated the FarWide app to the latest version? Sometimes, app updates can affect how data is displayed.

Meanwhile, here are some steps to try:

1. Check Location Permissions:
Make sure the FarWide app has permission to access your location. Go to Settings > Privacy & Security > Location Services and ensure Location Services are enabled, and FarWide is set to “While Using the App” or “Always.”

2. Refresh the Map Data:
Try closing and reopening the app, or refreshing the map view by pulling down on the map screen if the app supports it. This can reload parcel information including owner names.

3. Sign In to Your Account:
Some features, like viewing landowner names, may require you to be signed in. Confirm you’re logged into your FarWide account.

4. Internet Connection:
A stable internet connection is necessary to load detailed parcel data.

If none of these help, there may be a temporary issue with data availability for certain parcels—FarWide’s landowner data is based on public databases and sometimes information may be restricted or missing depending on the region.

Could you please try these and let me know what you find? If the problem persists, I can guide you through more advanced troubleshooting or help escalate this to our support team.

Are you satisfied with these initial steps?