Hello! I see your MagellanTV Documentaries app isn't working. To help you better, could you tell me a bit more about the problem? For example:
- Are you having trouble opening the app, streaming content, or logging in?
- Do you see any error messages, or does the app crash or freeze?
- When did this issue start?

In the meantime, here are a few general troubleshooting steps you can try on your Windows device with WebKit browser:

1. Check Internet Connection: Make sure your internet is stable and running at sufficient speed for streaming. You can test by visiting other websites or streaming services.
2. Restart the App and Browser: Close the browser entirely and reopen it, then try the MagellanTV app again.
3. Clear Browser Cache: Sometimes cached data can cause issues. In your WebKit browser settings, clear the cache and cookies.
4. Update the App or Browser: Ensure both the app (if installed separately) and your browser are up to date. Outdated software can cause compatibility issues.
5. Disable Browser Extensions: Some extensions can interfere with streaming. Try disabling them temporarily to see if it helps.
6. Try Another Browser: If possible, test MagellanTV on a different browser like Chrome or Edge to narrow down if the issue is browser-related.

If you’ve already done these or if the issue is more specific (like login issues or streaming constantly stopping), just let me know, and I can guide you through the next steps.

Are you comfortable trying these? And could you share any details about the specific problem you're facing?

The app wont open it is frozen on the tv

Thanks for letting me know that the MagellanTV app is frozen on your TV and won’t open. Let's work through some steps to get it back to normal.

Here’s what I suggest trying first:

1. Restart your TV: This often clears out temporary glitches causing apps to freeze. Unplug your TV from the power outlet, wait about 30 seconds, then plug it back in and power it on6.

2. Force close the MagellanTV app: If your TV allows it, use the remote to close the app completely. Sometimes just leaving the app open in the background can cause issues. Usually, you can do this by pressing the TV button (or Home/Menu), highlighting the app, and choosing to close or force stop it1.

3. Clear cache or app data: If your TV supports it, go to Settings > Apps > MagellanTV and clear the app cache or data. This removes stored temporary files that might be causing the freeze5.

4. Update the TV firmware and the MagellanTV app: Make sure your TV’s system software and the app itself are updated to the latest version, as outdated software can block app functionality5.

5. Reinstall the MagellanTV app: If none of the above works, uninstall MagellanTV from your TV, then reinstall it from your TV’s app store.

Could you try these steps and let me know how it goes? Also, what kind of TV or streaming device are you using (brand and model) so I can tailor the instructions more precisely?