Hi there! I see you’re having trouble with the Testi Driving Cancellations app where clicking a cancellation slot doesn’t load anything. Let’s get to the bottom of this.

To better help, could you tell me:
- Are you using the app or the website on your Windows device?
- Is this issue happening for every cancellation slot or just certain ones?
- Have you tried refreshing the page or restarting the app?
- Are you logged in with your DVSA test details?

While I wait for that info, here are some initial steps you can try on your Windows device with WebKit browser:

1. Clear your browser cache and cookies: Sometimes stored data causes loading issues. In your WebKit-based browser, go to Settings > Privacy > Clear browsing data > Select cached images/files and cookies, then clear them.
2. Refresh the page: After clearing cache, reload the cancellations page and try clicking on a slot again.
3. Check your internet connection: A weak or unstable connection can prevent the slot details from loading. Try switching to a different Wi-Fi network or restarting your router if needed.
4. Try incognito/private mode: This disables extensions and caches that might interfere. Open a private window and reattempt loading the slot.
5. Make sure you’re logged in properly: The Testi app requires your DVSA test booking login details. Double-check you’re logged in with those credentials.

If none of these improve the situation, it could be related to the app or booking service having temporary issues — which some users have reported before. If you want, I can help you check for any ongoing outages or escalate the issue to our support team.

Let me know what results you get or any additional details—it’ll help me give you the perfect fix! Are you able to try these steps for now?