Hi there! I understand you're experiencing no sound from the Truth+ app on your TV, while it works fine on your iPhone, and other apps and TV sound are working well on the TV itself. Let's see if we can get the sound working for you on the TV.
To get started, could you please let me know how you are connecting your iPhone to the TV? Are you using AirPlay, an HDMI cable, or some other method? Also, is the Truth+ app installed directly on your TV (like on a smart TV) or are you streaming/casting from your iPhone?
This info will help me troubleshoot effectively for your setup!
Thanks for sharing that the Truth+ app is installed directly on your smart TV. Since other apps and TV sound are fine, and your iPhone app has no sound issues, it seems the problem is specific to the Truth+ app on your TV.
Let's try these steps to resolve the sound issue on your TV app:
1. Restart the Truth+ app on your TV: - Close the app fully, then reopen it to refresh the session.
2. Restart your TV: - Power off your TV completely, unplug it from the power source for about 20 seconds, then plug it back in and turn it on. This often resolves temporary glitches.
3. Check for app updates: - Go to your TV’s app store or app management section and see if there’s an update available for Truth+. Installing the latest version can fix bugs including sound issues.
4. Check TV audio settings: - Make sure the TV audio output and volume settings are correct and not muted or set to an external device accidentally.
5. Reinstall the Truth+ app: - If the above steps don’t help, uninstalling and then reinstalling the app can clear corrupted data causing sound problems.
If you try these and the issue persists, can you let me know the TV brand and model? That way I can offer more tailored guidance based on your specific smart TV system.
Would you like me to walk you through any of these steps?
Thanks for letting me know you’ve already tried the common fixes and that you have a Sony LED Bravia TV. Since you’re still facing no sound specifically with the Truth+ app on your TV, and other apps work fine, let's look a bit deeper into the Sony Bravia context.
Sony Bravia TVs generally run on Android TV, so the Truth+ app you have should be the Android TV version. Sometimes, app-specific audio issues on Android TV can be related to certain settings or app compatibility quirks.
Here are a few more targeted steps you can try:
1. Force Stop the Truth+ app: - On your Sony TV remote, press the Home button. - Navigate to Settings > Apps > See all apps > Truth+. - Select "Force Stop" to fully close the app. - Then reopen Truth+ and check if sound returns.
2. Clear Cache and Data of the Truth+ app: - Similar to above: Settings > Apps > Truth+. - Choose "Clear Cache" first, then if no improvement, try "Clear Data" (note clearing data might require you to log back in to the app).
3. Check Android TV Sound Settings: - Go to Settings > Display & Sound > Audio Output. - Make sure the audio output is set to TV speakers or the device you want. - Disable any surround sound or advanced audio processing temporarily to test.
4. System Software Update: - Make sure your Sony Bravia TV has the latest system update installed. - Go to Settings > Device Preferences > About > System Update.
5. Contact Truth+ App Support: - Since the app is from Truth+, there might be a known issue or patch coming. - You can visit Truth+ support center for specific TV app info and updates.
If after these the sound issue remains, it might be related to an app compatibility problem or a software conflict on your device. In that case, reporting it to Truth+ support could fast-track a fix.
Would you like me to guide you step-by-step through clearing cache and checking audio settings on your Sony Bravia TV? Or is there another specific area you'd prefer to try first?
Comments
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Hi there! I understand you're experiencing no sound from the Truth+ app on your TV, while it works fine on your iPhone, and other apps and TV sound are working well on the TV itself. Let's see if we can get the sound working for you on the TV.
To get started, could you please let me know how you are connecting your iPhone to the TV? Are you using AirPlay, an HDMI cable, or some other method? Also, is the Truth+ app installed directly on your TV (like on a smart TV) or are you streaming/casting from your iPhone?
This info will help me troubleshoot effectively for your setup!
App is installed on tv
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for sharing that the Truth+ app is installed directly on your smart TV. Since other apps and TV sound are fine, and your iPhone app has no sound issues, it seems the problem is specific to the Truth+ app on your TV.
Let's try these steps to resolve the sound issue on your TV app:
1. Restart the Truth+ app on your TV:
- Close the app fully, then reopen it to refresh the session.
2. Restart your TV:
- Power off your TV completely, unplug it from the power source for about 20 seconds, then plug it back in and turn it on. This often resolves temporary glitches.
3. Check for app updates:
- Go to your TV’s app store or app management section and see if there’s an update available for Truth+. Installing the latest version can fix bugs including sound issues.
4. Check TV audio settings:
- Make sure the TV audio output and volume settings are correct and not muted or set to an external device accidentally.
5. Reinstall the Truth+ app:
- If the above steps don’t help, uninstalling and then reinstalling the app can clear corrupted data causing sound problems.
If you try these and the issue persists, can you let me know the TV brand and model? That way I can offer more tailored guidance based on your specific smart TV system.
Would you like me to walk you through any of these steps?
I have all ready done all that.tv is a Sony led bravia
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for letting me know you’ve already tried the common fixes and that you have a Sony LED Bravia TV. Since you’re still facing no sound specifically with the Truth+ app on your TV, and other apps work fine, let's look a bit deeper into the Sony Bravia context.
Sony Bravia TVs generally run on Android TV, so the Truth+ app you have should be the Android TV version. Sometimes, app-specific audio issues on Android TV can be related to certain settings or app compatibility quirks.
Here are a few more targeted steps you can try:
1. Force Stop the Truth+ app:
- On your Sony TV remote, press the Home button.
- Navigate to Settings > Apps > See all apps > Truth+.
- Select "Force Stop" to fully close the app.
- Then reopen Truth+ and check if sound returns.
2. Clear Cache and Data of the Truth+ app:
- Similar to above: Settings > Apps > Truth+.
- Choose "Clear Cache" first, then if no improvement, try "Clear Data" (note clearing data might require you to log back in to the app).
3. Check Android TV Sound Settings:
- Go to Settings > Display & Sound > Audio Output.
- Make sure the audio output is set to TV speakers or the device you want.
- Disable any surround sound or advanced audio processing temporarily to test.
4. System Software Update:
- Make sure your Sony Bravia TV has the latest system update installed.
- Go to Settings > Device Preferences > About > System Update.
5. Contact Truth+ App Support:
- Since the app is from Truth+, there might be a known issue or patch coming.
- You can visit Truth+ support center for specific TV app info and updates.
If after these the sound issue remains, it might be related to an app compatibility problem or a software conflict on your device. In that case, reporting it to Truth+ support could fast-track a fix.
Would you like me to guide you step-by-step through clearing cache and checking audio settings on your Sony Bravia TV? Or is there another specific area you'd prefer to try first?