Hi there! I understand you're having trouble with your My Ethiotel connections. Let’s get to the bottom of this together.

Can you please provide a bit more detail about what you're experiencing? Are you having issues connecting to the internet, or is it a problem with your phone’s connectivity in general? Also, are you seeing any error messages?

Once I have a clearer picture, we can work on finding a solution.

Connecting to internet

Thanks for clarifying that you’re having trouble connecting to the internet. Let’s go through a few steps to troubleshoot this issue on your iPhone.

### Step 1: Check Network Settings
1. Go to Settings on your iPhone.
2. Tap on Wi-Fi.
3. Make sure Wi-Fi is turned on and check if you’re connected to the correct network. If you are, try disconnecting and reconnecting.

### Step 2: Restart Your Device
Sometimes, a simple restart can resolve connectivity issues. Hold down the power button until you see the “slide to power off” option, turn off your iPhone, and then turn it back on.

### Step 3: Renew Lease
1. Go to Settings > Wi-Fi.
2. Tap on the (i) button next to the network you are connected to.
3. Scroll down and select Renew Lease. This can refresh your IP address.

### Step 4: Check for Network Issues
Sometimes, there might be issues with the network itself.
You can visit ethiotelecom's contact page for support or any service announcements.

### Step 5: Reset Network Settings
If the issue persists:
1. Go to Settings > General > Transfer or Reset iPhone > Reset.
2. Select Reset Network Settings. Note that this will erase saved Wi-Fi networks and passwords, so make sure you have them handy.

After performing these steps, check if you can connect to the internet. Please let me know how it goes!