Hi there! I see you're experiencing a server error with Bestplay, and it sounds like you believe there is an owed payment or credit involved. I want to make sure I understand correctly—could you please tell me more about when this error pops up? For example, is this happening when you try to cash out your winnings, log into the app, or perform some other action? Also, have you noticed any specific error messages besides "server error"?

While I know from previous reports that users have sometimes faced server errors impacting their ability to withdraw funds or play, I’ll guide you through some steps that often help:

1. Check internet connection: Even though other apps work, Bestplay uses specific server connections—try switching between Wi-Fi and mobile data to rule out any connectivity quirks.

2. Clear app cache and data: On your Android 10 device, go to Settings > Apps > Bestplay > Storage > Clear Cache. After clearing, try to open the app again.

3. Restart your device: Sometimes a fresh reboot resolves temporary glitches.

4. Update the app: Make sure you have the latest version of the Bestplay app from the Google Play Store.

5. Re-login: Log out of your account and log back in to refresh your session.

If the server error continues especially around payouts or account balances, it might be an issue on their server side. Some users have reported delays or "waiting on maintenance to get done" messages, which can explain why your owed amount might not be processed right now2.

As a more advanced step, some have suggested reinstalling the app entirely or, as a last resort, factory resetting the device, but I’d recommend trying these only if the above do not work5.

Could you try these steps and let me know if the error persists or if you see any new messages? That will help me assist you better. Are you able to access your balance on the app at all?

Looking forward to your reply!