Hi! I see you’re getting a blank screen when you try to use the Bank of Ireland app on your iPhone running iOS 18.6.2. Let’s get that sorted out together.

To start, could you tell me if this happens right after you open the app, or after trying to log in? Also, have you tried any fixes so far, such as restarting the app or your phone?

Meanwhile, here’s a step-by-step approach we can take to fix the blank screen issue:

1. Force Close and Reopen the App
Double-tap your iPhone's Home button or swipe up from the bottom and pause (depending on your model), find the Bank of Ireland app preview, and swipe it away to close. Then open the app again to see if it loads properly.

2. Check for App Updates
Open the App Store, search for “Bank of Ireland,” and see if there’s an update available. Updating ensures you have the latest fixes.

3. Restart Your iPhone
Press and hold the side button and either volume button, then slide to power off. Turn it back on after about 30 seconds and try the app again.

4. Reinstall the App
Sometimes app files can get corrupted. Press and hold the Bank of Ireland app icon until it jiggles, then tap the ‘x’ or choose Remove App, and confirm deletion. After that, reinstall it from the App Store.

5. Confirm Operating System Compatibility
Bank of Ireland app supports iOS 15 and above, so your iOS 18.6.2 is fully compatible. Good there!

6. Check Network Connection
Make sure you have a stable Wi-Fi or cellular data connection. Sometimes the app shows blank screens if it can’t reach the bank servers.

If these steps don’t fix the problem, there might be an issue on the app server side or a bug that needs attention. At that stage, I can assist you with contacting our specialized support or advise you how to use online banking via browser as a temporary solution.

Let me know which steps you’ve already tried or if you need guidance on performing any of the above! Are you satisfied with this approach so far?