Hi there! I’m Alice, happy to help you get that Law Nerd app account set up.

Just to make sure I understand correctly: when you try to create or log into your account, you get an error saying either the email address or password is incorrect, right?

Could you please tell me:

1. Are you trying to create a new account or log into an existing one?
2. When entering your email, are you sure there are no typos or extra spaces?
3. Have you tried resetting your password if you already have an account?
4. Is this happening on the Law Nerd app or through a web browser on your Android device?

This info will help me step you through the right fix!

Trying to create new account. Got verifying email. I'm sure there aren't any typos when entering address. Happening on the app.

Thanks for the extra info! Since you're trying to create a new account and are getting stuck at the email verification step on the Law Nerd app, let's go through some things that often help:

1. Check Your Spam/Junk Folder: Sometimes the verification email gets filtered there, so be sure to look in those folders for an email from Law Nerd.

2. Resend the Verification Email: On the app, there’s usually an option to resend the verification email. Try that and see if you get the new link or code.

3. Use a Different Network: Sometimes network restrictions or slow connections can block these emails or the verification process. If you can, switch from mobile data to Wi-Fi or vice versa and try again.

4. Clear App Cache: On Android, go to Settings > Apps > Law Nerd > Storage, then tap “Clear Cache.” This can fix glitches related to app data.

5. Check Date and Time Settings: Make sure your device's date and time are correct. Incorrect settings can cause verification failures.

6. Try Account Creation on a Different Device or Browser: If possible, try creating your account on a desktop browser or another mobile device. This can help figure out if the issue is device-specific.

If none of these work, the problem may be on the app's side—for instance, an email verification service outage or a bug. In that case, contacting Law Nerd support directly at [email protected] could get you personalized assistance.

Would you like me to guide you through any of these steps? Or have you already tried some of them?

How to troubleshoot email verification in Law Nerd app?